Gigaset IP BASE COMFORT base station

Set up and use

GIGASET BASISSTATION IP BASE COMFORT

Get to know the device

Buttons and connections

Internet box 2 Anschlüsse
  1. Display
  2. Status bar
  3. Display keys
  4. End call key / On/off key
  5. Control key / Menu key
  6. Hash key / Lock key
  1. Recall key
  2. Microphone
  3. Star key
  4. Headset connector (3.5 mm jack)
  5. Key 1
  6. Talk key / Handsfree key
  7. Message key 

A            Registration/paging key    

Locate a handset (paging):  Short press (< 1 sec.), all registered handsets ringsimultaneously (paging).
Register handset:  long press (1-5 sec.)
Reset device to factory settings:  press and hold, plug the power connector in and
wait for 20 seconds until the button turns red

LED behaviour

Green:  system is ready to use
Flashes green:  device in DECT registration mode or connecting to
Gigaset Smart Home Cloud
Yellow: new firmware is available
Red:  fault
Flashes red (quickly):  resetting device

Frequently asked questions

How many HD phones can be connected to the Gigaset IP BASE COMFORT base station?

A maximum of 6 DECT handsets can be connected. The number of simultaneous calls depends on your landline connection, but a maximum of 4 parallel calls are possible. Connect the DECT handset to either the Internet-Box or the base station.

Which routers are compatible with the Gigaset IP BASE COMFORT base station?

Centro Business 2.0, 3.0 and all Internet-Box. 1 base station can be connected per router.

How do I set up call forwarding?

You can configure settings directly on your handset to forward calls or reject calls you do not wish to take. Proceed as follows:

  1. Menu
  2. Network services
  3. Options
  4. Scroll down and set up service (call forwarding, reject unknown calls etc.) > OK


The following Swisscom services are available:

Forward Divert incoming calls to another telephone number
Do not disturb Divert all incoming calls to a message
Block anonymous calls Divert all calls with suppressed telephone number to a message
Call barring Enter the telephone number of the last call in a black list.
Calls with this telephone number are no longer diverted to the handset.

How do I update the firmware of my base station?

The firmware of your base station will be automatically updated as soon as a new version is available.
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