Swisscom Login: one access for everything

We want to make sure your data is not misused, which is why the system requires 2-factor authentication (2FA) in some cases. You may have to enter an SMS code or a confirmation with a mobile ID alongside your user name and password when you log in to keep your data twice as safe.

Activate 2FA for free(opens in new tab)

To ensure that your Swisscom login is not misused, our system processes a variety of information. If there is a risk that a third party may have acquired your login details, the system will ask for your identification code (Terms and conditions of use).

The system may require 2-factor authentication (2FA) in the following cases:

1. Sensitive data or call forwarding 
2. Unusual login attempts and/or frequently changing logins within a short period of time 
3. Login from an unknown devices, suspicious IP address or with a VPN connection
   

No. For security reasons, two-factor authentication only works with a mobile number.

No. The Swisscom Login is your personal login and can only be linked with one mobile number. So you cannot enter multiple numbers for two-factor authentication.

Unfortunately, you cannot authenticate yourself without your mobile phone. Contact us. We will be happy to help you.

You can use two-factor authentication with most foreign numbers, but you cannot set it up yourself. Contact us. We will be happy to help you.

Business Customers can find further help on the My Swisscom Business help page.