Easy Protection

Protect your mobile phone against damage and more

Protect your mobile phone against drop, display and water damage, and misuse following theft.

from 9.90 per month For devices with a new price (without subscription) up to CHF 849.99, the warranty extension costs CHF 9.90 per month. For devices with a new price (without subscription) starting from CHF 850.–, it costs CHF 14.90 per month.

Our partner

Easy Protection Insurance in collaboration with our partner AXA Switzerland AG

What does Easy Protection cover?

It only takes a moment for a mishap like a shattered screen or water damage. Easy Protection protects you from the financial consequences of repairs. We handle the process for you.

The extended warranty covers sudden, unexpected external damage. An excess of CHF 70.– applies per device and extended warranty claim if the replacement cost would be CHF 849.99 or less (excluding subscription) or CHF 100.– per device from a replacement cost of CHF 850.– (excluding subscription).

Drop and display damage
Water damage
Theft (including loss) is not covered and is normally covered by contents insurance.
2 damage claims per contract year (per damage max. new price of the device)

Swisscom will pay up to a maximum of CHF 2000.– for the connection and call charges incurred by the customer following theft of the device due to misuse (call transmission, SMS, MMS, data transfer and data transmission, uploading and downloading of data, etc.).

Download the terms and conditions

All benefits at a glance

2 claims per contract year

Up to two claims per year are covered by the contract.

Low excess

Between CHF 70.– and CHF 100.– per mobile phone.

Can be taken out up to 30 days after purchase

You can take out Easy Protection up to 30 days after purchasing the device.

Pay monthly

You can pay for Easy Protection monthly through your usual Swisscom invoice.

How to order Easy Protection

You can take out Easy Protection insurance with Swisscom when you purchase a new mobile phone or up to 30 days after purchasing the device. Take the mobile phone to a Swisscom Shop and our employees will be happy to help.

Select device

Select the mobile phone you want to purchase in the online shop.

Go to our smartphones

Start the order process

You are guided through the order process where you can select details and specifications such as colour, storage capacity etc.

Select Easy Protection

You are prompted with the “Add Easy Protection” option before completing your purchase. Select this option and your mobile phone is automatically insured on purchase.

Any questions?
We will be happy to assist.

When can I take out Easy Protection?

Damaged mobile? Follow these steps

Stolen mobile? Follow these steps

	Theft (including loss) is not insured and is normally covered by contents insurance.

How much does Easy Protection cost?

What does Easy Protection include?

How much is the excess in the event of a claim?

When does Easy Protection cover end before the expected term?

When can I cancel Easy Protection?

	If an extended warranty claim arises or is reported in the first or second contract year, the minimum contract period is extended to 24 months.

What is the procedure following call misuse?

Am I covered by Easy Protection at all times during the term?

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