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Exclusively for Swisscom customers

The best coverage, reimagined

Travel insurance on subscription

In cooperation with
Logo ERV

  • Take cover out online
  • Pay monthly
  • 24/7 hotline
  • Worldwide protection

Package

Personal
liability

  • Cancellation &
    SOS assistance You are unable to start your booked trip or have to cancel it because of illness, an accident or flooding. Or you are dependent on emergency assistance during your holidays.

    Learn more
  • Luggage Your luggage does not arrive, is damaged or is stolen.

    Learn more
  • Medical and
    hospital costs You are dependent on medical assistance while travelling abroad.

    Learn more
  • Excess guarantee for
    hire vehicles If your hire vehicle has to be towed away, for example, this cover means you do not pay any excess.

    Learn more
  • Flight You miss your connecting flight through no fault of your own, the flight is cancelled due to the airline's insolvency or you suffer injuries due to an air accident.

    Learn more
  • Breakdown
    assistance Motorbikes, cars and motorhomes are insured if you break down while travelling.

    Learn more

Choose package

Travel
S

Ideal for travellers who only need the essentials and want to enjoy their adventures without complications.

Personal liability

from 8.50 per month Calculation basis 05.02.2025

Start date: 06.01.25
Adress: Zurich
People: 1 adult

Travel
M

Perfect for holidaymakers looking for a balanced mix of protection and convenience for worry-free travel.

Personal liability

from 21.65 per month Calculation basis 05.02.2025

Start date: 06.01.25
Adress: Zurich
People: 1 adult

Travel
L

Ideal for those who want to be protected against all eventualities so that they can enjoy their trip to the full.

Personal liability

from 29.95 per month Calculation basis 05.02.2025

Start date: 06.01.25
Adress: Zurich
People: 1 adult

Can’t find the right subscription?

Then tailor-make your own.

Details of cover

What does travel insurance cover?

The basic travel insurance package covers you in the event of cancellation or an emergency during your trip. With the additional options, you can also insure medical costs, your luggage and your flight, among other things.

The benefits for you

Take out policy easily online

You can take out the insurance subscription easily online in a few clicks. No paperwork or complicated consultations.

Monthly payments

Your insurance subscriptions can be conveniently paid for through your Swisscom bill as usual, in just the same way as your other Swisscom subscriptions.

24/7 hotline

You can reach the insurance hotline 24/7 from anywhere in the world.

Worldwide protection

Your insurance is valid in Switzerland and worldwide.

Everything in the My Swisscom app

You will find everything relating to your insurance subscription in the My Swisscom app.

Policy, documents, bills
Report claims
Change cover and options
(öffnet ein neues Fenster) (opens in new tab) (öffnet ein neues Fenster) (opens in new tab)

Cancellation template: We’ll help you switch to us.

Frequently asked questions

Services and further topics

We would be happy to advise you personally

If you have any questions, please contact the Swisscom sure Customer Care team. 

Free: Lines are open Monday to Friday 8 am to 5 pm.

Make a claim

If you need to make a claim, you can contact ERV’s claims service directly.

Online: www.erv.ch/schaden(opens in new tab)

Telephone: +41 58 275 27 27

E-Mail: schaden@erv.ch

Travel insurance on subscription

Travels around the world with you – and steps in if things go wrong