Viewing and understanding your Swisscom bill

• Payment reminder: If you fail to pay your bill on time after the initial free reminder, you will be charged a reminder fee of CHF 30.–. 
• Phone unblocking: We charge CHF 40.– if your phone needs to be unblocked. 
• Payment at a Swiss Post counter/in the Swisscom Shop: If you pay your bill at a Swiss Post counter, you will be charged an additional CHF 3.90. There is a charge of CHF 6.90 in the Swisscom Shop. Free payment options

It is possible that a promotion or regular credit has expired this month and you are now paying the regular price again. If you change your subscription before the end of the month, the bill will include the costs of both your old and your new subscriptions. The costs will be charged pro rata according to the number of days you were on each subscription.

Not every subscription includes international calls from within and outside of Switzerland. Charges may apply when making calls outside of Switzerland. With blue Mobile M, for example, you will be charged for calls from CH to EU/UK/USA/Canada.

Be sure to check what is included in your subscription before travelling abroad and find out how much using a mobile phone will cost. 

Using your mobile phone abroad

If you pay for apps, music, snacks or calls to 0900 numbers with Swisscom Pay or Premium SMS, these costs will appear on your Swisscom bill.

Pay through Swisscom bill