COMBOX® setup, deactivation & messages

Setting up COMBOX®

In My Swisscom, link your COMBOX® with your Swisscom login. You will then be able to switch the COMBOX® on and off as required, manage and listen to messages and change your PIN.

For your mobile(opens in new tab)

For your fixed network

You can also change the call settings for your mobile in the Cockpit(opens in new tab).

Go to instructions

Listening to COMBOX® messages

If someone leaves a message on your COMBOX®, you’ll receive an SMS or see a flashing light, icon or similar on your fixed network telephone.

How to listen to your message:

With visual voicemail (mobile only)

With your phone in Switzerland

With your phone from abroad

From any phone

  • 1 Call the person who left you the message. Does not work for value-added service numbers such as 0800/0848/0900
  • 2 Save message
  • 3 Delete message
  • 4 Repeat message
  • # Play next message
  • 9 Go to settings
  • 0 Additional functions
  • * Skip explanation

Recording an answer message

How to record your personal answer message on the phone:

  1. Call your COMBOX® (hold down the 1 button or dial 086 + your phone number). 
  2. Press the 9 button to reach the settings. 
  3. Press the 1 button to get to the message. 
  4. Press the 1 button to record your personal message.

You can listen to or delete your message at any time in My Swisscom(opens in new tab). Would you like to record more than one message? Switch to COMBOX® pro.(opens in new tab)

FAQs

I’ve forgotten my COMBOX® PIN. What can I do?

What costs are incurred abroad?

How do I receive COMBOX® messages via e-mail?

How do I switch the fixed-network COMBOX® on and off via the keypad?

How can I change the COMBOX® language?

No suitable answer found?

Supplementary contents

Help from the Swisscom Community

Know more together: Our community with over 10,000 active users will be happy to support you.

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