New Android operating system for Swisscom TV-Boxes
We are updating the operating system on the Swisscom Box 21 and Swisscom Box to keep giving you the best entertainment.
We are sending advance notice of the update to all customers with an affected TV-Box.
What's happening?
Over the next few weeks, the Swisscom Box 21 and Swisscom Box TV-Boxes are to be updated to the new Android 12 operating system. This will give you access to new TV functions.
The update will be rolled out automatically in a staggered release (in standby mode where possible). You cannot choose the time of the update. Once the update is ready, an on-screen message will inform you of this after you switch on the TV.
Update blue TV
To complete the TV update, follow these one-time steps:
1. Remote control update
2. Log in to Google
3. Accept terms of service
4. Select Google Services
5. Enable Google Assistant
Your existing TV settings, recordings and purchases will remain unchanged. Some apps like Netflix and YouTube require you to log in again.
New functions
Once the TV update has installed, you will have access to the following new functions:
- Access to Google Play with more than 5000 apps
- In addition to voice control on the Swisscom Box, voice control with Google Assistant is now also available
- Bluetooth for connecting wireless headsets or sound systems
- Chromecast built-in for easy streaming of photos, videos and music
FAQs
Is Swisscom also planning an Android update on the TV-Box (UHD)?
Do I need a Google account?
Do I have to accept Google’s terms and conditions of use?
Does Google have access to my data?
Share your questions in the Swisscom Community and let other customers and experts advise you.
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