Set up and use
App instructions
The My Swisscom App will guide you through a step-by-step setup process for your device.
Scan the QR code to get started.
App instructions
The My Swisscom App will guide you through a step-by-step setup process for your device.
Instructions (PDF)
Get to know the device
Buttons and connections
LED behaviour
Frequently asked questions
How do I change the settings on my Internet-Box?
How much power does the router consume? How do I save electricity?
How do I update the firmware on my Internet-Box?
How can I save and restore my router settings?
What is the OTO number (OTO ID) and where can I find it?
Get support
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Manage your Swisscom products and services in your personal account.
Open My Swisscom(opens a new window)
Chatbot Sam helps you instantly, any time. If Sam can't help, a Swisscom employee will take over.
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