Set up myCloud with guide and download

The myCloud computer backup automatically synchronises and saves the data stored on your computer in myCloud on a continuous basis. If your computer is lost or broken, you can restore the data from myCloud. This also applies to data that has been deleted accidentally.

1. Open the myCloud app on your computer. 
2. Select the cloud ​ and then the computer ​, below right. 
3. Under ‘Add folder’, select the folders and files in question. 
4. Click ‘Create backup’.

The selected data is now continuously synchronised with myCloud. If your computer is lost or broken, the backup can be found at mycloud.ch(opens in new tab).

WebDAV gives you direct access to your myCloud files (excluding photos/videos) from your computer, without installing the myCloud desktop app. You can then edit the files as usual in Explorer (Windows) or Finder (macOS).

Set up WebDAV:

1. Log in to mycloud.ch(opens in new tab). 
2. Go to settings. 
3. Select ‘Activate WebDAV’. 
4. Set a password and click on ‘Save’. 
5. Copy the network address displayed. You will need this later. 
6. Follow the instructions for your device.

MacOS:

1. On the menu bar, click ‘Go to’ and select ‘Connect to server’. 
2. Enter your network address in the ‘Server address’ field and confirm with ‘Connect’. 
3. Enter your user name and WebDAV password from myCloud and confirm. 
4. You will now see myCloud in the Finder.

Windows:

1. Open Windows Explorer by pressing [Windows] and [E] at the same time. 
2. Find the option for ‘This PC’ on the left-hand side of the menu bar and right-click. 
3. Select the ‘Add network address’ option and then click ‘Continue’. 
4. Now click ‘Select a user-defined network address’ and ‘Continue’. 
5. Enter your myCloud network address and user name and WebDAV password, then confirm. 
6. myCloud is now connected and appears as a standalone network drive on the left-hand side of Explorer.

When installing the app, activate ‘Automatic upload’. If you are connected to the Internet, your device will now automatically synchronise the most recent photos and videos with myCloud. Important: On iOS, auto backup only works when the app is open.

Setting up auto backup:

1. Open the myCloud app. 
2. Click ‘More’. 
3. Under ‘Settings’, use the slider to switch on ‘Automatic backup’.

1. On the myCloud app, go to ‘Photos’. 
2. Select the plus symbol (+) top right. 
3. Upload the selected photos and videos.

1. Go to ‘Files’ and click the plus sign (+) at the top. 
2. In the device’s file management, select the file you wish to upload.

Alternatively, you can scan documents quickly and easily with your mobile phone and add them to myCloud.