My Swisscom Assistant: your free Internet and computer assistant

My Swisscom Assistant helps you set up and repair your Internet connection, e-mail account and WLAN connection. My Swisscom Assistant can now also help you with Internet security and offers additional integrated features for My Service customers.

Download program

Download the program and open it. Then follow the instructions.

​ Windows Version 2.3.4 Improvements:
- New layout of the links on the start screen
- Subscriptions shown on the start screen when the computer is logged into
the home network
- View of the internet connection
- Guide to My Swisscom Assistant

Troubleshooting:
- Stability improvement
- Various small bug fixes

Compatible with Windows 10 and 11 / Office Outlook (07–19 & 365), Windows Mail and Thunderbird

​ macOS Version 2.3.1 Improvements:
- New layout of the links on the start screen
- Subscriptions shown on the start screen when the computer is logged into
the home network
- View of the internet connection
- Guide to My Swisscom Assistant

Troubleshooting:
- Stability improvement
- Various small bug fixes

Compatible with MAC OS High Sierra, Mojave, Catalina, Big Sur, Monterey, Ventura / classic Outlook.

Windows

Kompatibel mit Windows 7, 8.x und 10 / Windows Live Mail und Office Outlook (07 - 19 & 365).

New features
  • New Internet-Box feature under Help & Service
  • Show subscriptions
  • Manage WLAN
  • Restart router
  • Enable WPS
  • Home network: show connected devices, speed test
  • My Service features available for testing

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Help from the Swisscom Community

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