Rectifying a fault with the fixed network

Immediate assistance

Get step-by-step help from Smart Support.  

Forward all calls from your fixed-line telephone to your mobile to ensure you can be reached. 

Get step-by-step help from Smart Support.  

Forward all calls from your fixed-line telephone to your mobile to ensure you can be reached. 

​ Go to www.swisscom.ch/status for information about current faults and maintenance work.

Resolve the problem yourself

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