Rectifying a fault with the fixed network

Immediate assistance

Get step-by-step help from Smart Support.  

Forward all calls from your fixed-line telephone to your mobile to ensure you can be reached. 

Get step-by-step help from Smart Support.  

Forward all calls from your fixed-line telephone to your mobile to ensure you can be reached. 

Resolve the problem yourself

Make sure that your Internet-Box is switched on and that the LED is showing a white light.

Is the fixed-line telephone cable correctly connected to the power supply? 

Reconnect your fixed-line telephone to the Internet-Box.

Go to instructions

No suitable answer found?

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