If you are using the 5G receiver device together with Business Network Solution, make sure that the Ethernet port in the dashboard of the Business Network Solution is configured for the 5G receiver device.
Internet Backup with stick & Internet failover
On this page:
Use the Internet Backup stick or 5G Mobile Backup to back up your Internet in the event of a connection loss. Learn how to set up and use products and services.
Internet Backup with USB stick
The Internet Backup stick backs up your Internet in the event of a connection loss. If you lose your Internet or fixed network connection, this gives you download speeds of up to 100 Mbit/s and upload speeds of up to 20 Mbit/s.
You can set up Internet Backup yourself.
You can test your Internet Backup at any time. Simply simulate an Internet or fixed network fault by disconnecting the network cable (DSL or fibre optic cable) from the router. Internet Backup is now active and automatically provides Internet access via the Swisscom mobile data network.
5G Mobile Backup
With 5G Mobile Backup, your Internet is guaranteed even in the event of an outage via the 5G mobile network. You get up to 1 Gbit/s down and 100 Mbit/s upload in the event of an Internet or landline outage.
Put the 5G receiver into operation independently.
You can test the 5G receiver at any time. To do this, simulate an Internet or landline failure by disconnecting the network cable (DSL or fibre optic cable) from the router. The failover will now become active and automatically establish the Internet connection via the Swisscom mobile data network.
5G Mobile Access
At locations where it is not worth setting up a tethered Internet line or where the Internet bandwidth is insufficient, 5G Mobile Access offers secure Internet access via the 5G mobile network.
With 5G Mobile Access:
- You can use a high-performance Internet connection at any location.
- No copper or fibre optic connection is required.
- The connection is made exclusively via Swisscom's 5G mobile network.
- You decide in favour of a flexible and location-independent installation.
- Count on a secure internet connection.
Setup
You can set up Internet Backup yourself.
- Insert the Internet Backup stick in your router.
- Wait until the Internet Backup LED on the Centro Business lights up white.
- Internet Backup is now activated.
Start up the 5G receiver yourself:
- Use your smartphone to check which open window gives you the best 5G reception.
- Mount the 5G receiver on the outside of the window and connect the device to the power supply.
- Connect the 5G receiver to the Centro Business 3.0 router via the Ethernet cable to port 4.
Troubleshooting
Internet backup LED on router flashes white:
- Check whether the SIM card is correctly positioned in the stick.
- Re-insert the stick in the router.
- Reset the router by holding down the reset button for 10 seconds.
Internet Backup LED on router is not illuminated:
- Ensure that the Internet Backup stick is inserted into the router correctly.
- Reboot the router.
5G Mobile Backup LED on the router flashes white:
- Remove the Ethernet cable of the 5G receiver from the router.
- Restart the router and the 5G receiver device.
- Reconnect the 5G receiver device to port 4 of the Centro Business 3.0.
5G Mobile Backup LED on the router does not light up:
- Connect the 5G receiver device to port 4 (WAN) of the Centro Business 3.0 via Ethernet cable.
- Make sure that the 5G receiver is switched on.
