How the new «We are Family!» discount works

If there are multiple blue Mobile subscriptions in the same household, you will receive a 50% discount on the 2nd to 5th blue Mobile subscription each month. For these blue Mobile subscriptions, you resolve any issues that arise on the My Swisscom App and swisscom.ch.

Go to «We are Family!» Discount

Requirements

Getting the new «We are Family!» discount

The procedure varies depending on whether there is another person in your household who already has a blue Mobile subscription:

  • You have a blue Mobile subscription and take out another:
    If both subscriptions are registered to the same customer number, you automatically receive the «We are Family!» discount – provided that you have selected this when ordering.
  • Someone else has a blue Mobile subscription and you (now) have one too:
    That person needs to invite you to join “My Household” in My Swisscom(opens in new tab).
  • You have a blue Mobile subscription and someone else (now) has one too:
    Invite that person to join “My Household” in My Swisscom(opens in new tab).
  • You previously benefited from the old Family Discount:
    The person who manages “My Household” in My Swisscom(opens in new tab) needs to remove you and re-invite you.

Managing “My Household”

If someone in your household already has an Internet subscription, they need to invite the other people to join “My Household” in My Swisscom. If there are only blue Mobile subscriptions, anyone can invite the others to join “My Household”. Please note that the person who sends out the invite will not benefit from the discount.

Inviting other people to join “My Household”:  

  1. Log in to My Swisscom. 
  2. Go to “My Household”  “Manage My Household”. 
  3. Select “Invite” and enter the person’s telephone number. 
  4. The person receives an SMS containing an invitation and link. 
  5. If this person accepts the invitation, the number appears in “My Household”.  
  6. The person invited receives the discount on their bill. 

People who receive invitations cannot manage “My Household”.

Go to “My Household”(opens in new tab)

FAQs

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