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To see the offers for business customers, switch to the business customer area.
Calculated the value of your old mobile and printed out the shipping label? Follow these steps before you send it off:
Save data Back up your photos, apps and other content. |
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Make a note of your passwords Save your user names and passwords for your apps and accounts. |
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Remove personal data Delete all your photos, videos, contacts and text messages. |
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Reset your mobile phone A factory reset will delete all personal data on your mobile phone. > Android instructions(opens in new tab) > Apple instructions(opens in new tab) |
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Remove SIM card This will stop your personal data from ending up in the wrong hands. |
Save data Back up your photos, apps and other content. |
|
Make a note of your passwords Save your user names and passwords for your apps and accounts. |
|
Remove personal data Delete all your photos, videos, contacts and text messages. |
|
Reset your mobile phone A factory reset will delete all personal data on your mobile phone. > Android instructions(opens in new tab) > Apple instructions(opens in new tab) |
|
Remove SIM card This will stop your personal data from ending up in the wrong hands. |
If the following features are not disabled, we cannot pay out any credit and will have to return the device.
Not just for customers Swisscom Buyback is available to everyone in Switzerland for any mobile phone. |
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Donation to SOS Children’s Villages Broken mobiles and tablets are recycled and the entire proceeds donated to SOS Children’s Villages. |
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Good for the environment Mobile refurbishing instead of manufacture to reduce energy consumption. |
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Secure deletion of data We erase all data from your old mobile before passing it on. |
Not just for customers Swisscom Buyback is available to everyone in Switzerland for any mobile phone. |
|
Donation to SOS Villages Broken mobiles and tablets are recycled and the entire proceeds donated to SOS Children’s Villages. |
Good for the environment Mobile refurbishing instead of manufacture to reduce energy consumption. |
|
Secure deletion of data We erase all data from your old mobile passing it on. |
Turn your old mobile into a gift for children in need: we will donate the proceeds from the sale of your mobile phone to SOS Children’s Villages.
Return, Reuse, Recycle – through our recycling service, we are making a valuable contribution to the circular economy.