Carefree calling and surfing within Switzerland

If your stay in Switzerland is for more than 7 days, you can easily add a new package after the first prepaid 7-day flat rate has expired. Renewing the package again costs CHF 20.–. You will then have a further 7 days of unlimited calls and surfing. Besides the 7-day package, 30-day and 90-day packages for CHF 65.– and CHF 150.– respectively are also available.

If you choose not to renew the package, the prepaid basic rate will apply to all further calls and data usage within Switzerland. The only prerequisite for this is a sufficient credit balance from which the charges can be deducted.

Prepaid basic tariff:

• Calls 0.29/min.
• SMS 0.15/SMS
• Surfing 2.−/day

Credit can be topped up via Cockpit or SMS – see ‘How can I top up my credit?’.

The offer can be purchased before travelling. The Prepaid Flatrate 7 days is charged directly at the time of purchase. However, the offer is only activated as soon as the eSIM is connected to the Swisscom network and used. The offer period of 7 days starts from activation.

This means that the offer can be purchased before travelling. Simply switch from the primary SIM card to the eSIM from Swisscom as soon as you arrive in Switzerland and the offer will work.

eSIM
If your device supports eSIM, you don’t need a physical point of sale, you can do everything online. The eSIM is installed in your device already and will be ready for use immediately following your order. To activate the eSIM, scan your personal QR code and, in just a few clicks, your eSIM will be activated.

SIM card
If you require a physical SIM card, you will need to visit a Swisscom Shop or easy Point (kiosk, Press&Book or Avec) to collect the SIM card. Once you’ve inserted it into the SIM slot, your device will be ready to use.

You can take advantage of the offer with either an eSIM or a regular SIM card. If your device is not compatible with eSIM, you will need a regular SIM card. You can pick these up at any Swisscom Shop. If you don’t have a Swisscom Shop nearby, you can select a local easy Point (Kiosk, Press&Book or Avec) during the online order process, where you can then pick up your SIM card.

You can sign up to the Flat 7 prepaid offering at any Swisscom Shop. Please follow this link for the Shop locations:

Swisscom Shops

The Prepaid Flat 7 offer runs on the Swisscom network. To use it, you need to take out a new SIM profile (eSIM or physical SIM card), which means you will be assigned a Swisscom phone number.

Data usage is via the new Swisscom number, but you can use Whatsapp with your own number, for example. The new Swisscom number is used for making calls and writing SMS. The offer cannot be applied to an existing number. This is only possible if you already have a prepaid from Swisscom that is still active. In this case, the offer can be connected directly via Cockpit.

You can check your current credit balance directly via your mobile phone in the cockpit or by message.

In the cockpit
You can view your credit balance at cockpit.swisscom.ch(opens in new tab). You can access the cockpit for free worldwide, even if you have no credit left.

By message
Send an SMS to 444 with the message STATUS. You will then receive a message showing your current balance.

In the Cockpit
Go to the Swisscom Cockpit(opens in new tab). Enter the amount you wish to top up and select a regular credit card as the payment method. You can access cockpit.swisscom.ch for free worldwide, even if you have no credit left. 

By Voucher / Value PIN 
Buy a prepaid voucher at a point of sale and redeem it as follows. Send an SMS with the text VOUCHER [14-digit voucher code] to 444 to top up your credit or redeem the credit directly at cockpit.swisscom.ch.

Vouchers are available at various points of sale, including kiosks, petrol stations, Migros, Coop, Denner etc.