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Universal service provision: landline telephony and Internet for every Swiss household

Universal service ensures that the whole of Switzerland has access to the fixed-telephone network and Internet (TV is not included in universal service). Swisscom provides all households upon request with fixed-line access and Internet access with a free router. Find out more about our services and options: 

Our universal supply offerings

Combination offers

Universal service via a satellite solution

Remote locations that are not covered by the Swisscom network can be given a satellite connection to use landline telephony and the Internet. The necessary equipment is provided and installed by Swisscom.

Alternative connection via the mobile network

Instead of a universal service connection with satellite solution, the mobile network can be used to offer an alternative solution. An antenna, which is installed outdoors at the location with the best reception, provides high-speed Internet with the best possible transmission rate. The transmission rate may differ from the minimum transmission rates required in the universal service and depends on the mobile signal on site. There is no entitlement to minimum bandwidths.

Frequently asked questions

connect testsieger fixed network

Best broadband network

Award for the best 10 Gbit/s fibre optic network in Switzerland.

Including climate contribution

Our subscriptions and our network. Automatically and at no extra charge. Find out more at www.swisscom.ch/climate-contribution.