Extending, switching or adjusting a subscription

Extend subscription

Extend your mobile subscription directly in My Swisscom and benefit from attractive loyalty offers such as discounted mobile phones.

Change subscription

You can switch to a lower or higher cost Swisscom subscription at any time free of charge.

Go to My Swisscom(opens in new tab)

If you purchase a discounted device, you can only switch to a subscription with the same or a higher basic charge during the first six months. If you switch to a cheaper subscription, you will be charged CHF 200.–.

You cannot switch to a cheaper subscription within the first 30 days of signing a contract or changing subscription. If you switch anyway, you will be charged CHF 150.–. You can switch to a more expensive subscription at any time.

FAQs

Keep checking your personal Benefits area in My Swisscom. This will show any discounted smartphone offers available to you.

Discover mobile phone offers(opens in new tab)

Another way of saving on the purchase price of a new mobile phone is to trade in your old phone with Buyback.

Your personal Benefits area in My Swisscom is the place to go to check if there are any discounted smartphone offers available to you or attractive loyalty discounts for extending your mobile subscription.

Discover loyalty offers(opens in new tab)

Your subscription continues automatically unless you cancel it. You can find the minimum contract period for your subscription in My Swisscom(opens in new tab).

You can adjust your existing Internet or TV subscription at any time free of charge. Please note, however, that this might result in the loss of TV channels or recordings.

Select a new Internet subscription

Select a new TV subscription

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