WLAN-Box positioning

The WLAN-Box extends the range of your WLAN and increases the WLAN speed. To get the best performance from your WLAN-Box, you need to position it in the optimum location in your home.

Use the WLAN test in the My Swisscom app(opens in new tab) to check exactly where in your home the WLAN reception is best. This will help you to position the WLAN-Box properly.

WLAN-Box setup

App instructions

The My Swisscom App will guide you through a step-by-step setup process for your device.

Scan the QR code to get started.

QR-Code

App instructions

The My Swisscom App will guide you through a step-by-step setup process for your device.

  1. Connect the WLAN-Box to the power supply in the desired location. 
  2. Switch on the WLAN-Box and wait two minutes. 
  3. Press the plus (+) button on the WLAN-Box and the Internet-Box plus (+) button within two minutes to pair the two devices. Repeat this step for all WLAN-Boxes if you wish to install more than one.

As soon as the status LED of the WLAN-Box lights up white, the installation has been successfully completed and your WLAN-Box is ready for operation. Does the status LED light up red or blue? The PDF(opens in new tab) shows you what the LED means (page 3).

Connect WLAN devices to the WLAN-Box

Devices connected via WLAN, such as laptops or mobile phones, automatically connect to the WLAN-Box. To connect other devices to your WLAN-Box, follow these instructions.

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