WLAN-Box positioning and setup

The Swisscom WLAN-Box improves your WLAN reception in all rooms. You can also connect your Swisscom TV-Box wirelessly or use the WLAN-Box as a WLAN booster.  

Recommended: set up the WLAN-Box in the app  

How to automatically set up the WLAN-Box:    

Tip: My Swisscom app  

Set up your WLAN-Box simply in the My Swisscom app.  

Open app or visit store 

Alternatively: manually set up your WLAN-Box  

Set up your WLAN-Box in just a few steps:   

  1. Connect the WLAN-Box to the power supply in the desired location. 
  2. Switch on the WLAN-Box and wait two minutes. 
  3. Press the plus (+) button on the WLAN-Box and the Internet-Box plus (+) button within two minutes to pair the two devices. Repeat this step for all WLAN-Boxes if you wish to install more than one.

As soon as the status LED of the WLAN-Box lights up white, the installation has been successfully completed and your WLAN-Box is ready for operation.

Optimum WLAN-Box positioning   

This way you benefit from the best WLAN:     

  • Centrally, freestanding & vertically: position the WLAN-Box vertically on a piece of furniture in the centre of the room with around 20 cm clearance from walls and away from any metal housing and other devices.    
  • Select the distance carefully: position the box about halfway between the Internet-Box and the area with poor reception. A position 1–2 rooms away from the Internet-Box usually suffices for optimum coverage. 
  • Connect by Ethernet where possible: an Ethernet cable provides the most stable speed and reduces interference. Use the existing domestic cabling or lay a new cable if necessary. 
  • Correctly distribute multiple boxes: use a maximum of four WLAN-Boxes and leave 1–2 rooms between the devices.  
  • Test the location in advance: test your WLAN in the My Swisscom app to detect any dead spots and find the best position.   
    Start testing

Tipp: Haben Sie die Box einmal gepairt, können Sie sie jederzeit an einen neuen Standort verschieben, ohne die Einrichtung erneut vornehmen zu müssen. 

Connect WLAN devices to the WLAN-Box

Devices connected via WLAN, such as laptops or mobile phones, automatically connect to the WLAN-Box. To connect other devices to your WLAN-Box, follow these instructions.

FAQs

Position your Swisscom TV-Box near to the WLAN-Box and connect it using the WLAN settings on the TV-Box.   

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