Importing and exporting e-mails, contacts and calendar

Saving e-mails on a device

To export your e-mails from Webmail:

Log in to Webmail (opens in new tab). 
Open the message or messages you want to save locally. Click Ctrl+A or cmd+A to select all the e-mails in a folder.
Select the three dots [...] to access more actions and choose “Save as file”. A dialogue box opens.
Choose “Save file” and confirm with OK. The file is now saved to your PC.

If you use an e-mail program such as Outlook or Thunderbird, please refer to their respective instructions on how to export data.

To import or export contacts to or from Webmail:

Log in to Webmail(opens in new tab).
Click the address book icon in the top-left menu bar.
In the menu on the left, select the required address book in “My address books”.
Select the three dots […] to access the menu and choose “Import” or “Export”.
Select the required format (vCard or CSV) and start the process.

This is how to download a copy of your personal data from your account so that you can save it or transfer it to another provider:

Log in to Webmail(opens in new tab).
Open “Settings”.
Select “All settings ...”.
Select “Download personal data”.
Select the apps you wish to download and request a download link.
The download link will be sent by e-mail (ZIP file). You can save the data locally on your PC or Mac.

Share your questions in the Swisscom Community and let other customers and experts advise you.

The My Service professionals can help you set up Bluewin e-mail on your e-mail program (paid service).

Supplementary contents

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