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Easy Cyber Insurance

sure.

Here for you if you ever run into difficulties online

Social media harassment, credit card misuse or online shopping fraud: Easy Cyber Insurance is there for you whenever something goes wrong online.

Our partner

Swisscom arranges flexible insurance tailored to you.
Easy Cyber Insurance in collaboration with our partner AXA-ARAG.

What does Easy Cyber Insurance cover?

There are many dangers lurking on the Internet. Easy Cyber Insurance is a form of legal protection insurance that supports you in cases of online crime and virus attacks on electronic devices. 

Easy Cyber Insurance covers the services listed for insured cases up to an insured sum of CHF 20,000.– per legal case. With no deductibles.

  • Costs for legal representation on agreement with the insurer
  • Costs for required expert opinions
  • Costs of proceedings involving courts and authorities
  • Costs for restoring data on devices, databases or cloud accounts of the persons insured
  • Costs for removing the virus or resetting the device if virus removal is not possible. If the device reset fails, you are insured for the costs of a replacement device of equivalent value.
  • Unauthorised acquisition of the insured property and data by third parties (e.g. through skimming, hacking or theft)
  • Misuse of credit, debit, customer or SIM cards
  • Misuse of online accounts
  • Misuse of identity and authentication elements (identity fraud)
  • Personal injury to insured persons through insults, defamation or slander, visible to third parties via electronic media (e.g. cyberbullying).
  • Personal injury in the case of the insured person’s main or secondary occupation
  • Infringement of copyrights in connection with the Internet
  • Dissemination of criminal content on the Internet by the insured persons
  • Publication of private images of the insured persons by a third party on the Internet. This must be against the will of the insured persons.
  • Movable goods (e.g. items such as televisions) and downloads, which were not delivered or only partially delivered 30 days after the agreed delivery date.
  • Movable goods that were delivered late or in a defective condition. Insurance protection applies for a maximum of 30 days after receipt of the goods. Natural product characteristics, such as wood markings or knots, are not considered a defect.
  • Physical damage to the digital storage medium
  • Technical defect of the digital storage medium
  • Hacker attack or infestation of a digital storage medium with computer viruses or malware

The insurance only applies to private persons.

The insurance covers the Swisscom customer who joins the group insurance as well as all persons living in the same household in Switzerland.

All benefits at a glance

 

Worldwide protection

Your insurance is valid in Switzerland and around the world.

 

Carefree Internet use

Online criminality and comprehensive Internet legal protection.

 

No excess

There are no excess payments.

 

Protection for the entire household

The insurance covers all individuals who live in the same household.

 

Pay monthly

Easy Cyber Insurance runs for a year but is paid monthly.

Easy Cyber Insurance

7.90 per month

Easy Cyber Insurance
terms and conditions

Product info at a glance
in the Factsheet

Any questions? 
We will be happy to assist.

  • Copyright infringement
  • Misuse of credit card data
  • Online shopping
  • Identity misuse
  • Cyberbullying
  • Data recovery and virus removal

Detailed services and general exclusions are shown on the factsheet and the general terms and conditions.

You can report your claim or legal case directly to our insurance partner AXA-ARAG Legal Protection Ltd (collective agreement policy number 23.312.490): 

Online
Round the clock
www.axa.ch/schadeneasycyber(opens in new tab)

Telephone
Monday to Friday from 8 am – 12 noon / 1 pm – 5 pm
0848 111 100 (charges apply).

The insurance partner for Easy Cyber Insurance is AXA-ARAG Legal Protection Ltd.

These insurance products were created specifically to cover the needs of Swisscom customers. Our services are simple, transparent and flexible: insurance premiums can simply be paid monthly with the Swisscom bill. The My Swisscom app gives you a transparent overview of your cover. If you no longer need it, you can adjust the insurance or cancel it with minimal notice. 

Give us a call.

Unable to find the answer you were looking for or in need of additional help?
The Customer Care Team at Swisscom sure will be happy to help you.
Lines are open Monday to Friday 8 am to 5 pm.

Call free

We offer more

Everything you need to know about Swisscom sure insurance services.

If your mobile is dropped or suffers a broken screen or water damage, Easy Protection covers you against the financial consequences of a repair.

Legal protection insurance is there for you so that you receive the advice you need and can assert your rights in the event of disputes.