Personal support when moving house Call the Priorité hotline in good time and your dedicated contact person will organise the commissioning of telephone, Internet and TV at your new address from start to finish.
Worldwide mobile replacement If you have a problem with your mobile or you have lost it, call the Priorité hotline and we will send you a free loan device to tide you over until you can get a new phone. Shipping is free of charge. We will reimburse you for any costs incurred in connection with collection of the device (e.g. luxury tax or customs duties).
Free replacement SIM If you lose your mobile or if it is stolen, simply call the Priorité hotline to block your SIM and we will arrange a free replacement immediately.
Annual loyalty reward Together with Swisscom Benefits, we offer you a loyalty gift from the most exclusive gift category every year.
Exclusive iPhone pre-orders Following the launch of a new iPhone, you can place a pre-order via the Priorité hotline. You can take advantage of shorter delivery times.
Priorité customers can appoint a third party of their choice as an authorised proxy. This person is then authorised to contact the Priorité hotline about information, activations and changes to the Priorité customer’s contracts.