Directory enquiries and wake-up call service
1811 directory enquiries
Do you need a doctor’s phone number, the number for a furniture store or the address of a restaurant in your area? 1811 is Swisscom’s reliable, expert directory enquiries service, providing professional support when you're looking for up-to-date national and international addresses. Around the clock. Seven days a week. In German, French, Italian and English. On the phone and by SMS.
Contact 1811 by SMS
Send a text to 1811. You will receive an SMS with the contact details for the person you are looking for.
- Send an SMS including the surname, first name, town/postcode to 1811.
- Send an SMS with the telephone number of the person you are looking for to 1811.
The 1811 SMS enquiry can only provide addresses and telephone numbers that are listed in the telephone directory.
Charges for directory enquiries
| Network access charge |
CHF 1.99 |
| Cost per minute and connection charge* |
CHF 1.99/Min. |
| Enquiry using surname, first name and town |
CHF 1.- |
| Enquiry with phone number |
CHF 1.- |
Please note:
Unsuccessful requests will also be charged.A tariff surcharge will be incurred for SMS enquiries from abroad. The surcharge corresponds to the standard price for sending an SMS from the country in question to Switzerland. More about international rates.
All prices incl. VAT
1145 for people with a visual or physical impairment
The 1145 directory enquiries service is available to people with visual impairments or physical disabilities. This is Swisscom’s professional directory enquiries service to support people with a physical disability.
We offer professional support when searching for addresses and telephone numbers for people who, due to a physical disability, are unable to use the normal directories that are available. Around the clock. Seven days a week. In German, French, Italian and English. With whom may we connect you?
Registration
Would you like to register for the 1145 service? If so, you can be registered via your doctor, your advice centre or your association.The SZB (Swiss National Association of and for the Blind) coordinates registration for the visually impaired and Pro Infirmis does so for the mobility impaired.
Contact Pro Infirmis
Pro Infirmis
Feldeggstrasse 71
Postfach 1332
8032 Zürich
Tel. 058 775 20 00
https://www.proinfirmis.ch(opens in new tab)
Contact SNBA
Swiss National Association of and for the Blind
Niederlenzer Kirchweg 1
5600 Lenzburg
Tel. 062 888 28 70
https://www.snab.ch/snab(opens in new tab)