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They are always-on and expect intuitive shopping experiences from companies. At the same time, they want entertaining content and easy access to products and services. The only way to succeed in markets with high competition and price pressures is to follow these trends and offer a seamless digital customer experience.
Switzerland’s broadest range of digital customer experience solutions from web and app development through to e-commerce and audience analytics.
The unique integration of consulting, implementation and operation under one roof reduces complexity and stands for foresight.
The market-proven expertise of our experienced CX experts ensures reliable and efficient project implementation.
One third of companies surveyed would like to switch to a central CRM or CX business application.
Source: CxO 2021/2022 Investment Priorities