BeratungsHero – the virtual consulting solution

The proven video consulting solution for the Swiss market

Meet your customers’ needs for speed and flexibility by offering them direct access to your expertise over your digital channels – courtesy of our BeratungsHero video consulting solution.

Customers today are looking for high-quality, flexible and personal consulting services, ideally without any wait. With our consulting solution, you can cater to these requirements, stay close to your customers and encourage customer loyalty.

BeratungsHero complements your in-person sales with an online offering. Flexibly respond to customer requirements and improve your closing rate. Our video consulting solution, BeratungsHero, is quick to deploy, easily scalable and integrates seamlessly with your existing systems.

Best of Swiss Web 2022

BeratungsHero was awarded the Master of Swiss Web 2022 for best web project, winning gold for Digital Commerce and silver in the Innovation category.

When is it the right solution?

Increase customer interaction by establishing a new digital sales channel. The video consulting solution will help you optimise customer communications and strengthen your relationship with your customers. Save your customers valuable time and ensure the targeted use of consulting resources.

Support your employees’ work-life balance by empowering them to offer consulting services at any time, even outside of the office. The feedback and rating feature makes it easy for your customers to provide positive feedback on your consulting services.

Your benefits:

  • Straightforward technical integration into your existing infrastructure, without interfering with the core system
  • A fully customisable user interface to accommodate your corporate design
  • User-centric features that meet the needs of your customers and your consultants

Your path to video consulting

Why you need a video consulting solution from Swisscom

User centricity

User-centric software offers an optimal consulting experience for your customers and your consulting team.

Expertise

The solution is based on our proven development and operational expertise, thus ensuring quality.

Quality of service

Our long-term goals are high product quality, continuous development and exemplary service quality.

Our experts will be happy to answer your questions. Contact us.