Beratungshero consulting software for digital sales

Tried-and-tested video consultation software for the Swiss market

With the help of our Beratungshero online consulting tool, you can meet your customers’ needs for flexibility and speed by offering them direct access to your expertise over digital channels.

Customers today are looking for high-quality, flexible and personal consulting services, ideally without any wait. With our online consulting tool, you can cater to these requirements, stay close to your customers and encourage customer loyalty.

Beratungshero complements your in-person sales with an online offering. Flexibly respond to your customers’ requirements and improve your closing rate. Our consulting tool, Beratungshero, is quick to deploy, easily scalable and integrates seamlessly with your existing systems.

Best of Swiss Web 2022

Beratungshero was awarded the Master of Swiss Web 2022 for best web project, winning gold for Digital Commerce and silver in the Innovation category.

When is it the right solution?

Increase customer interaction by establishing a new digital sales channel. The video consulting solution will help you optimise customer communications and strengthen your relationship with your customers. Save your customers valuable time and ensure the targeted use of consulting resources.

Support your employees’ work-life balance by empowering them to offer consulting services at any time, even outside of the office. The feedback and rating feature makes it easy for your customers to provide positive feedback on your consulting services.

Your benefits:

Straightforward technical integration into your existing infrastructure, without interfering with the core system
A fully customisable user interface to accommodate your corporate design
User-centric features that meet the needs of your customers and your consultants

Your path to video consulting

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Beratungshero factsheet

Why you need a video consulting solution from Swisscom

Data security

thanks to peer-to-peer technology and data storage in Switzerland, the software meets the highest standards of data protection.

Expertise

The solution is based on our proven development and operational expertise, thus ensuring quality.

Quality of service

Our long-term goals are high product quality, continuous development and exemplary service quality.