Insights
Simon is in his second year of training as a retail specialist and has already given a speech in front of 1500 people. Would you be confident enough to do the same? You can read how Simon fared in the article below.
Simon currently works in the Business Customer Consultancy department in Kriens. His role in this department is to advise customers personally on digitalisation topics. Digitalisation is the use of data and algorithmic systems for new or improved processes, products and business models. He and his team attended the Prix SVC (Swiss Ventura Club), where he made his grand entrance. We conducted a short interview with Simon.
In the morning, I visit customers and advise them on the digitalisation services we offer. We digitise conventional everyday working life with computers, software and machines. For example, we are replacing paper-based diaries with Outlook. It usually takes between one and three hours. Customer visits always take place in pairs. I am always allowed to accompany my PA (project provider). In the afternoon, I do administrative work such as preparing quotations or making phone calls.
Yes, that's right. I've already spent three semesters in the shop and then I wanted to attend a project at Swisscom where I'm dealing with SMEs and still working in sales. This is possible with the innovative training model(opens in new tab) at Swisscom.
We sell smart ICT products such as hardware, Internet, TV, telephony, mobile and IT services. For larger business customers, we also sell enterprise products. This is the same as Smart ICT is simply intended for a larger volume or when companies have a larger number of employees.
I was very nervous at first. But once I was on stage, I no longer had any inhibitions and was able to speak openly and stick to my script. It was a unique experience for me.
My PA (project provider) Marc told me that we have an event on 2 May 2023 at the opera house in Lucerne and need someone to go on stage. This had been done before in Bern and other apprentices had been there. As it went well back then, Marc asked me if I wanted to be on stage this time. I really wanted to seize this opportunity and accepted straight away. It was a valuable experience and I was also able to make a lot of contacts after the event.
He told us that Simon has a very strong personality and approaches people proactively. He persistently pursues his goals. Simon is very open and far ahead for his age. He saw a lot of potential as he has the motivation to achieve something. In general, Marc finds working with young people very rewarding.
Swisscom gives young people like Simon opportunities to develop and try out new things. Do you also want to be part of Swisscom and do you like our innovative training model? Then make a note of 1 August in your diary. The new apprenticeships will be advertised on this day!
Apprenticeships at Swisscom | Swisscom
Want to find out more about the event and watch Simon's performance? Here(opens in new tab) you can watch the whole video of the Prix SVC (PS: Simon performs from minute 02:04:00).
Trainee businessman in 2nd year of apprenticeship
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