First Swiss eSim solution for multinational IoT applications

The new service is already in use for Schaerer and WMF coffee machines. As Jochen Bauer, Digital Solutions Product Manager at WMF Group GmbH, explains: “Our professional coffee machines have been network-connected for years to facilitate product optimisation on the basis of operating and usage data. Our aim is to offer our customers the best coffee machines and integrated solutions to optimise their coffee business, without concerning ourselves with local networking solutions or coming up against regulatory issues.” The major challenge for Schaerer and WMF was local networking. Roaming was already possible, but in certain countries such as Brazil and China, regulatory restrictions prohibit continuous roaming. Jochen Bauer is delighted with the new solution: “Business IoT from Swisscom has solved all our problems: the local networking and regulatory issues. When switched on in China, the United States or Brazil, the coffee machine registers as online in Zuchwil or Geislingen, and we can then use the data.”

The solution is based on eSIM (eUICC). Unlike a conventional SIM card, the eSIM can be activated with the SIM profile of the respective local provider – without requiring local intervention. The machine itself, however, is managed consistently on the Swisscom Connectivity Management Platform, combining the benefits of a local provider in the destination country with those of an established IoT service provider.