Cloud Services

Cloud use in the insurance environment: these are the advantages

The insurance industry is in the midst of radical change. Market and customer behaviour is changing rapidly and the demands on the IT landscape are increasing: accessing data flexibly and quickly while adhering to strict compliance guidelines. With Cloud Foundation, Swisscom offers an ideal solution for cloud newcomers that meets the latest security requirements and can be expanded as needed.

Teams & compliance at all times

Storing data in the cloud and making it available regardless of time and place is increasingly becoming standard in everyday working life. Digitalisation is also part of everyday life at insurance companies. Whether for customers or employees - conducting business online, offering automated services and simplifying processes with new technological possibilities is practical and saves time. And all of this can be done regardless of location. In the insurance and banking sector in particular, adherence to compliance and data protection guidelines is a top priority. Cloud Foundation takes into account the strict framework conditions and at the same time offers the necessary technical requirements to meet the growing needs.

Cloud & compliance: what you should bear in mind

Find out more
What regulations apply to your industry? Have new measures recently come into force or are they being planned?

Categorise your data
Which data is non-critical or critical? Which data is subject to which legal requirements?

Define data access
Who is responsible for data security in your company? Who can access which data? How is access organised?

Find the ideal IT partner
Which IT provider will support you in maintaining compliance? Which partner is best suited to your business needs?


Not sure whether the cloud is suitable for your company? Clarify open questions and exchange ideas with an IT expert in a free, no-obligation consultation.

Individual and long-term cooperation

Cloud providers publish new services and advertise their solutions almost daily. But which services are relevant and offer real added value for an insurance company? Keeping track of all the technological innovations and new developments is almost impossible in everyday working life. With the support of the right IT provider, it is possible to separate the wheat from the chaff. Customers benefit from the latest IT knowledge about the cloud through regular dialogue. Experts at Swisscom examine the latest developments in the cloud environment, exchange information across industries and test internally whether the new services really work in everyday working life. The focus is on long-term collaboration, taking into account the respective company's needs. For example, it is also possible to integrate cloud solutions into existing IT structures and expand them step by step.

Fast and flexible implementation

If data is available in the cloud, the time-to-market is massively reduced. Compared to conventional technologies, new products and services can be developed, tested and launched quickly. Cloud Foundation provides the basis for implementing new business ideas individually or expanding them with new services, such as automation in call centres. Thanks to cloud-based solutions, incoming calls can be processed more efficiently in a call centre: Calls are automatically assigned by topic, depending on the content of the enquiry, and allocated to the relevant agents. This makes processes more efficient and productive.

All the advantages at a glance: Cloud Foundation factsheet(opens in new tab)

Would you like to find out more about the cloud? Arrange a personal consultation with our IT expert. Contact expert(opens in new tab)

Marco Castagna

Marco Castagna

ICT Architect

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