Business Numbers

Business Numbers for all business models
Can be combined with intelligent routing modules
Setup and management – simple, fast and at any time

What are Business Numbers?

The Swisscom Business Numbers provide your customers with rapid, direct access to your company from all networks. You can adapt all destination numbers and routing settings flexibly at any time using a modern web tool, by phone or together with our service specialists. We recommend combining your Business Numbers with intelligent routing modules and other useful services.

To the routing modules

To the Business Numbers services

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Freecall 0800

The simple hotline and service number is available to your customers at all times free of charger

Premium Rate 090x

Your telephone as an additional sales channel for all sorts of customer requirements

Anti-Money Laundering Act Impact on value-added services

As the result of a new Federal Court ruling, third-party invoicing through the Swisscom bill is subject to the Swiss Anti-Money Laundering Act (AMLA). This includes value-added services such as 090x numbers and SMS business numbers as well as Swisscom Pay. Swisscom has therefore been forced to block the use of value-added services on all business mobile connections.

> More on the impact of the Anti-Money Laundering Act

International City Access

Be available globally with local phone numbers in over 80 countries around the world

Shared Cost 084x

Your professional corporate presence with the perfect access for ordering services and customer support 

International Freecall +800

Your hotline and customer service number in over 80 countries all around the world

Corporate Number 058

The foundation for a uniform corporate presence with professional number and call management

Business Numbers Services

We offer you various services for making ongoing changes to your individual routing configurations or drawing up professional statistical analyses for all business and destination numbers. Depending on your needs, we can for instance support you in person over the phone or give you the option of managing settings or compiling statistics at any time yourself online.

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Change via Customer Care

If you wish to make changes to your individual routing, you can place a corresponding order with our experienced service team directly by e-mail or phone during business hours.

Change via Web

Change via Web provides you with a straightforward means of managing the configurations of your Business Numbers at any time online, free of charge. Thanks to the modern, graphical user interface, you can keep track of all settings at all times and change your settings with a few clicks when required.

Order Change via Web

Change via Phone

This special application allows you, for instance, to change your destination number by phone at any time.

Invoice Reporting

Check all the relevant connection data online. The statistics provide complete transparency with regard to the origin, duration and cost of calls, as well as revenues generated.

This is what our customers say

  • ELCO Heating Solutions

    Shahin Afshari
    Direttore Contact Center

    «99,9% dei chiamanti è indirizzato automaticamente all’interlocutore corretto.»

    Read more