Telephone message for companies with COMBOX® from Swisscom 

With COMBOX® basic and COMBOX® pro, your mobile and fixed-line telephone is always contactable. Your answering machine receives all calls that you cannot answer in person and records messages left by callers. You do not require an additional device.  

Use your COMBOX® from any fixed-network or mobile phone worldwide; listen to messages and return calls at the touch of a button. Manage the settings for your company’s telephone message easily in My Swisscom Business. 

COMBOX® basic

  • Store 20 calls, each lasting up to 3 minutes.
  • SMS notification on 1 telephone number
  • One personal greeting for domestic calls
  • Manage Settings in My Swisscom Business
  • Visual Voicemail (VVM) 
  • Message Waiting Indicator (fixed network only)

Price per month
0.-

Free with all residential customer subscriptions

Free with all SME subscriptions

COMBOX® pro

  • Store 100 calls, each lasting up to 3 minutes
  • SMS notification on 3 telephone numbers
  • Two personal greetings for domestic calls, one for international calls
  • Personal absence notification
  • Manage everyting in My Swisscom Business
  • Forward messages to 3 e-mail addresses
  • Visual Voicemail (VVM) 
  • Message Waiting Indicator (fixed network only)

Price per month
5.-

Free with Enterprise Mobile, inOne SME office, Smart Business Connect and other subscriptions

Visual Voicemail

With Visual Voicemail (VVM), your COMBOX® missed calls messages are displayed directly on your smartphone. You can listen to them there and then, without calling the COMBOX® number.

VVM is supported for iPhones and Android devices from Android M onwards. Ensure that the most recent update is installed on your smartphone.

The function is activated as standard on Android devices. The function needs to be activated before the first use on iPhones.

Activating VVM on iPhones:

    1. In device settings, switch on mobile data.
    2. Text ‘STATUS VVM’ to 444.
    3. You will receive an order confirmation by SMS.
    4. You will receive a further SMS if VVM has been successfully activated.
    5. Switch the device off and back on again after a few seconds.
    6. Go to ‘Telephone and Voicemail’ to finish setting up VVM on your device.

Note: VVM requires mobile data. Charges may be incurred if data roaming is activated.

Frequently Asked Questions

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