Collaboration solutions for efficient teamwork
- Cisco Public Cloud Services
- Swisscom Private Cloud Services
- On Premises Services
Communication solutions are the key to efficient collaboration in these times of distributed teams, remote working and agile projects.
With Collaboration and Communication solutions, you can make your employees’ teamwork more efficient and enable cross-company interaction. Take advantage of our flexible collaboration solutions and additional services that adapt to your needs and make room for innovation.
Why Swisscom is your ideal collaboration partner
We have everything you need for the digital workplace – from telephony, video conferencing and managed UCC solutions to custom products and services.
Rely on our service desk and team of experts for incidents, release support, licence management and numerous other services.
Obtain all your communication solutions from a single source and take advantage of our many years of expertise, which includes facilitating cultural change.
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How our communication solutions support you
Communication solutions for different IT systems
Customer requirements
The Swiss security company Securitas has various subsidiaries abroad with different IT systems. So any collaboration solution needed to be fully compatible and independent of the IT systems.
The support offered by Swisscom
The high standardisation of Webex enables easy integration into existing IT infrastructures. You can share documents and make calls with all collaboration partners on any device (smartphone, tablet, laptop/PC), even if they do not use Webex.
Customer communication when working from home
Customer requirements
The company Selecta places high demands on its communication solution. More than 350 calls are answered and forwarded to the appropriate service department every day, some automatically. With employees increasingly working from home, call answering and forwarding must be possible effortlessly and accurately from anywhere.
The support offered by Swisscom
To ensure the 850 employees can work from anywhere just as they can in the office, desk phones have been replaced by softphones (Jabber Softphone Client). As a result, Selecta is now more agile and customers benefit from shorter waiting times.
Scalable video conferencing solution
Customer requirements
Inlingua was working on digital transformation back in 2009, searching for a way to make language courses easily accessible and affordable for its customers. The company evaluated a number of video conferencing solution providers.
The support offered by Swisscom
They finally opted for the Cisco video conferencing solution Webex. In its capacity as integrator, Swisscom enabled the sharing of learning content worldwide, adding an app and an electronic learning platform later. These were integrated into the conferencing tool via an API.
Pioneering ICT upgrade
Customer requirements
To replace an outdated ICT landscape without disrupting ongoing operations, Rolf Schubiger Küchen AG was looking for an affordable integrated ICT solution that could flexibly adapt to new requirements.
The support offered by Swisscom
Equipping the company for the future and enabling it to react flexibly to changes, Swisscom is orchestrating several optimally coordinated services. The network will be equipped with the latest SDN technology (Enterprise Connect).
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Frequently asked questions about collaboration solutions
What is collaboration?
Collaboration refers to cooperation between team members and the exchange of data. Suitable IT tools simplify communication and enable efficient collaboration and the exchange of information between everyone involved.
Why is collaboration important for companies?
Collaboration promotes efficient teamwork and contributes to success. Access to relevant information eliminates gaps in information. It also makes goals, values and general conditions more transparent, which makes cooperation more efficient.
What collaboration solutions does Swisscom offer?
Swisscom offers collaboration solutions to suit all requirements and company sizes. Standardised products are available that are easy to integrate and adapt to specific needs.