UCC telephony and UCC solutions

Improve efficiency with unified communication and collaboration

 Product including climate contribution  Swisscom is committed to reducing CO2 emissions and supporting climate protection projects.

Choose a Private Cloud UCC solution from Swisscom, tailored to your precise needs and industry.

A managed service from Swisscom allows you to free up your IT department, focus on your core business and simplify internal and external communication and collaboration for employees.

Unified Communication and Collaboration from the Swisscom Private Cloud

Let Swisscom’s team of experts take care of the planning, implementation, user training, maintenance and operation of the solution. Besides reducing infrastructure costs, you can also budget with confidence thanks to monthly fixed costs per user and term. Enjoy a secure, trusted and reliable environment where your data is optimally protected.

Awards

ISG Provider Auszeichnung

When is it the right  solution?

Are you looking for an agile communications solution for your internal and external communications and channels? Does your company have several sites and/or would you like to outsource the operation of your UCC solution or gradually migrate it to the cloud?

Reduce your operating costs and choose Swisscom, a trusted partner for the integration of Unified Communication and Collaboration solutions (UCC) supported by the technical expertise of our partners, such as Cisco, Microsoft, Mitel and Unify.

Your benefits

  • Efficiency improvements: collaboration, secure communication and data exchange
  • Predictable planning: no investment cycles, predictable monthly costs
  • Data security: the latest system updates and data stored in Switzerland

Your path to Swisscom Private Cloud

UCC solutions to meet your needs

The Cisco cloud service Private Cloud Calling is a modern, integrated communication and collaboration solution offering a superb hybrid meeting experience where participants can join from the office, from home or on the move. We take care of integrating third-party solutions and of operations in Swisscom’s highly secure data centres or in combination with cloud solutions.

Find out more (PDF)

The current paradigm shift in healthcare brings both challenges and great opportunities. By implementing a mobile-first strategy in the health sector in combination with the application within the hospital’s data centres (on premise or from the cloud), tangible successes in cost, efficiency and user satisfaction at the point of care can be achieved quickly and easily. Information can be exchanged simply and securely across locations, allowing everyone to respond as and when they need to, wherever they are.


Find out more (PDF)

Mitel’s UCC solution is particularly suitable if your company has several small to medium-sized locations and branches. Mitel provides an affordable, customised solution that optimally supports your employees’ mobility inside and outside the company.

Cloud Transformation

The needs of industrial companies are as varied as their areas of business: DECT solutions, voice recording, contact centres, dead man’s switches, machine and production monitoring to name but a few. Swisscom provides comprehensive UCC solutions for the manufacturing and industrial sectors.

Healthcare Industry Finance & InsuranceThe banking and insurance sectors have particularly rigorous requirements and specific needs in respect of governance. This may affect data storage in Switzerland, FINMA’s regulatory requirements or functions such as contact centre solutions and voice recordings, and includes strict guidelines relating to the sharing and display of data in online meetings.

Benefit from scalable solutions from a single source that are characterised by their functionality, autonomy, availability and modularity. Enjoy optimally compatible WAN, Internet, extranet and IP-telephony services.

Maximum availability, scalability and simplicity are crucially important for telephony in the healthcare sector.

To meet these requirements, we developed an integrated architecture for business-critical communication based on the best-of-breed approach. We have combined the best basic telephony, clinical communication, medical alert and patient monitoring solutions, etc. in a single solution.

What our customers say

Why Swisscom?

Flexible

We can run your UCC solution in the Swisscom Private Cloud, the public cloud, on premises or as a hybrid solution.

Leading

Many years of customer-oriented experience with certified employees.

Tailored

Our UCC solutions adapt to your needs and business processes.

Further Communication & Collaboration solutions

Cisco Webex platform and telephony

Discover Cisco Webex’s Collaboration and Communications solutions and find out how your company can benefit.

Enterprise Workspace – IT-Management

Central management of all workplaces through one single portal. Keep an overview and promote individuality in the workplace.

Enterprise SIP for integrated UCC solutions

Connect your communications systems to the public telephone network for smooth communication with partner companies and customers.

Our UCC partners

Partner Badge: Cisco
Partner Badge: Microsoft Solutions Partner - Modern Work

Our experts will be happy to answer your questions. Contact us.