UCC telephony and UCC solutions
Improve efficiency with unified communication and collaboration
Choose a Private Cloud UCC solution from Swisscom, tailored to your precise needs and industry. A managed service from Swisscom allows you to free up your IT department, focus on your core business and simplify internal and external communication and collaboration for employees.
Climate-neutral product
Your benefits
- Efficiency improvements: collaboration, secure communication and data exchange
- Predictable planning: no investment cycles, predictable monthly costs
- Data security: the latest system updates and data stored in Switzerland
When is it the right solution?
Are you looking for an agile communications solution for your internal and external communications and channels? Does your company have several sites and/or would you like to outsource the operation of your UCC solution or gradually migrate it to the cloud?
Awards
Why Swisscom?
- Flexible: we can run your UCC solution in the Swisscom Private Cloud, the public cloud, on premises or as a hybrid solution.
- Leading: many years of customer-oriented experience with certified employees
- Tailored: our UCC solutions adapt to your needs and business processes.
Your path to Swisscom Private Cloud
UCC solutions to meet your needs
Cisco
For the straightforward integration of partner applications
The Cisco cloud service Private Cloud Calling is a modern, integrated communication and collaboration solution offering a superb hybrid meeting experience where participants can join from the office, from home or on the move. We take care of integrating third-party solutions and of operations in Swisscom’s highly secure data centres or in combination with cloud solutions.
Microsoft
For companies with strict regulatory requirements
The current paradigm shift in healthcare brings both challenges and great opportunities. By implementing a mobile-first strategy in the health sector in combination with the application within the hospital’s data centres (on premise or from the cloud), tangible successes in cost, efficiency and user satisfaction at the point of care can be achieved quickly and easily. Information can be exchanged simply and securely across locations, allowing everyone to respond as and when they need to, wherever they are.
Mitel
Managed solutions for small to medium business sites
Mitel’s UCC solution is particularly suitable if your company has several small to medium-sized locations and branches. Mitel provides an affordable, customised solution that optimally supports your employees’ mobility inside and outside the company.
Cloud Transformation
Maximum availability, scalability and simplicity are crucially important for telephony in the healthcare sector.
To meet these requirements, we developed an integrated architecture for business-critical communication based on the best-of-breed approach. We have combined the best basic telephony, clinical communication, medical alert and patient monitoring solutions, etc. in a single solution.
The needs of industrial companies are as varied as their areas of business: DECT solutions, voice recording, contact centres, dead man’s switches, machine and production monitoring to name but a few. Swisscom provides comprehensive UCC solutions for the manufacturing and industrial sectors.
Healthcare Industry Finance & InsuranceThe banking and insurance sectors have particularly rigorous requirements and specific needs in respect of governance. This may affect data storage in Switzerland, FINMA’s regulatory requirements or functions such as contact centre solutions and voice recordings, and includes strict guidelines relating to the sharing and display of data in online meetings.
Benefit from scalable solutions from a single source that are characterised by their functionality, autonomy, availability and modularity. Enjoy optimally compatible WAN, Internet, extranet and IP-telephony services.
