Digitisation in manufacturing

Smart Manufacturing – Consulting and Solutions

The digital transformation is well under way, including in Swiss industry. In Industry 4.0, the overarching focus is on efficiently connecting people, systems, machines, products and companies throughout the entire value chain. Smart manufacturing is the vision, digitisation the means: giving you more flexibility, improved efficiency and greater productivity, plus increased value for customers.

Digitisation is the key to smart manufacturing

With smart manufacturing from Swisscom, we will help you shed light on your company and the environment as a whole. The first step is a thorough reflection on your digital maturity level. You can then select useful, practical steps without jeopardising existing investments and customer relationships, and without losing sight of the strategy.

With the support of our experts, we’ll find the ideal solution combination for you and maximise your digital potential for the benefit of your company. Swisscom gives you comprehensive, individual support with a holistic approach, from business consulting and software development through to the integration and operation of your solution.

The 5 areas of focus of smart manufacturing

Through our holistic service, we help you take a future-oriented approach to all aspects of product development, integrated supply chain, production, service provision and disposal. The goal is a sound smart manufacturing vision, including the big picture and pragmatically implemented fields of action. This is how to make smart manufacturing a reality.

Smart Factory

Simplify and automate workflows, prevent media disruptions, break down company silos, strengthen collaboration and leverage synergies. Profitable interaction can only be achieved with digital workplaces that connect employees horizontally (M2M) and vertically (top floor to shop floor).

Data-Driven Business

A key to success is an end-to-end data concept that breaks down silos, makes product and customer data available, enriches data to produce useful information and generates standardised dashboards. This creates a transparent view of all aspects of the company.

Smart Products

Customers are moving away from wanting to purchase hardware and towards the purchase of services that optimally meet their requirements and add value. This requires smart, connected products that carry, collect and communicate information throughout their life cycle and use cycle.

Smart Supply Chain

Industrial companies have to be able to rely on good planning and control to ensure the optimum use of available resources and reach make-or-buy decisions. This is the only way to guarantee quality, reliable deliveries, cost efficiency and flexible response to changes.

Smart Customer Experience

Customers today use their preferred interaction channel to stay informed 24/7. Purchase decisions are prepared much earlier, and the added value of products only becomes apparent in real use. Without a 360-degree customer view, companies run the risk of losing touch with their customers and the market.