MS Teams Telephony Mobile

Microsoft Teams Mobile for seamlessly integrated communication

Experience integrated communication on your desktop, smartphone and tablet – exclusively with Swisscom.

Answer your Microsoft Teams calls with your smartphone’s standard telephony app and seamlessly switch to a Teams-enabled desktop or tablet, improving employee availability for customers and partners.

When is it the right solution?

Looking for a call log that includes all calls, including desktop and smartphone? Want to be able to switch instantly from your smartphone to your desktop during a call to share your screen?

You can with Teams Telephony Mobile, because the solution works with any device connected via Teams. Add mobile numbers to call queues and your company’s telephone system. Or choose whether to display your mobile number or the number provided by the company as the caller ID for outgoing calls. Even when you make a call over the mobile network, your Teams presence status is automatically updated (from “Available” to “In a call”).

Your benefits:

  • Use mobile phone numbers for Teams Telephony with no additional connection or price plan
  • Synchronised call logs of all MS Teams and mobile calls for greater transparency
  • Automatically updated Teams presence status, even for calls using the mobile network

Requirements for using Teams Telephony Mobile

The following requirements are prerequisites for using Microsoft Teams Telephony Mobile.

Enterprise Mobile subscription

Microsoft M365 licence for the end user

Download

Instructions

Initial Setup with Assisted Services

Assisted Service

Would you like support from a specialist during the initial set-up?

Teams Telephony Mobile in everyday life

Project management

Linda works on customer projects at an Internet solution provider. Her job involves constant travel and contact with customers so she needs efficient mobile communication that clearly indicates her status and shows her availability.

Her first point of contact is the mobile phone number for her smartphone. However, Linda also appreciates the convenience of making calls on all her devices and using the call logging and voicemail features. MS Teams Telephony Mobile meets Linda’s needs and allows her to communicate effectively on the move with prompt and seamless customer interaction.

Benefits of MS Teams Telephony Mobile for Linda
  • Multiple usable communication channels (smartphone, MS Teams app) with one phone number for increased productivity
  • Calls can be answered easily using the smartphone’s standard phone function
  • Integration of mobile phone number with presence status, call log and MS Teams voicemail

Field engineering

Maintenance and support

Why Swisscom?

Exclusive

In Switzerland, Microsoft Teams Telephony Mobile is only available from Swisscom.

Powerful

Teams calls can be made using mobile phone numbers on the best network in Switzerland.

Straightforward

All numbers for Microsoft Teams can be managed easily in My Swisscom Business.

FAQs

Where are inbound calls displayed on the smartphone? In the MS Teams app or the standard phone app?

Is it possible to use a mobile phone number and fixed network number simultaneously with an MS Teams account?

Is it possible for some of my employees to use mobile numbers for MS Teams Telephony and others to use fixed network numbers?

Where can I find instructions on how to set up MS Teams Telephony Mobile?

Do you have any more questions or need support?