For many SMEs, telephone and e-mail are the most important channels of communication with their customers. An efficient telephone system and stable Internet connection are vital for this. However, most SMEs would prefer not to have to deal with the technology and fear unpredictable costs. Fortunately, there is an alternative.
Full Service Solution is designed for small and medium-sized enterprises that have demanding telephony requirements but prefer not to manage the technology themselves and wish to outsource their voice and data communication. It is ideal for call centres or SMEs with a strong focus on consulting, for example.
With Full Service Solution, all expenditure is predictable and total costs over the long term are lower than for your own infrastructure.
For your own infrastructure, you pay all the investment and operational costs whereas for Full Service Solution, you only pay the fixed service fee.
There are many good reasons to opt for our Full Service Solution. Here are the six most important arguments for small and medium-sized enterprises that are looking for a professional telephony solution without any added investment of time or money:
Individual, all-in-one solution
Full Service Solution adapts to your needs. The infrastructure grows with your SME. You can adjust your installation and services on a monthly basis, allowing you to stay flexible and remain up to date at all times.
The easy way to stay up to date
You decide what features you need; we choose the necessary hardware and software. We install and operate your system and update programs or replace devices as required. This means you can communicate with your customers to the highest standards at all times.
Transparent costs
You receive just one invoice and pay a fixed monthly service fee for everything (system, operation, maintenance and service). Everything is therefore completely budgetable, with no unpleasant surprises.
Greater liquidity
Over the long term, using a complete telephone infrastructure is cheaper than setting up and maintaining your own infrastructure. You only pay for what you actually need, you don't have to worry about anything and can therefore invest your cash elsewhere.
Everything from a single source
We’ll support you from the first idea through to rollout, after which we’ll operate and maintain your telephone infrastructure and support you with our services, allowing you to focus on your core business.
Upon entering into a new Full Service Solution contract, new FSS customers will receive the first 3 months free of charge. This promotion applies only to new FSS customers and is subject to a minimum contract period of 36 months. The free months do not include the instalment payment option for one-off additional project services in accordance with clause 4.2 of the FSS contract.