CSIRT as a Service and Rapid Response

CSIRT Services – your incident response team

It is impossible to prevent serious security incidents 100% of the time.

Which makes it all the more important to act quickly and stop any attacks when such an incident occurs. Complex IT infrastructures and a shortage of IT security specialists make it difficult to create an in-house cybersecurity incident response team (CSIRT), which can compromise cyberdefence.

Incident response team for combating cyberattacks

Not all companies have the necessary expertise and qualified personnel to set up their own incident response team. This is where CSIRT as a Service and Rapid Response come in.

Fast response and business continuity are paramount in an acute attack. However, the impact of a cyberattack is often felt beyond the incident itself. Any data breaches must be reported and communicated to customers. And an evidence-gathering forensic investigation will be required to be able to press charges against the attackers.
Kontakt

Immediate assistance for security incidents

CSIRT Rapid Response provides professional support for security incidents. Call the emergency number below to access round-the-clock support from our IT security experts.

Calls are free. Call outs are charged at a flat rate plus costs. This offer is exclusively available to companies in Switzerland.

When is it the right solution?

When dealing with a successful cyber attack, business continuity is paramount. You have to guarantee an appropriate incident response whatever your cost pressures or shortage of skills. Outsourcing IT security services could be an option worth considering.

It might not make financial sense for you to establish an in-house CSIRT team working around the clock to cover the entire incident response process. But you still need to meet the defined security standard and safeguard business continuity in the event of a cyber attack. At the same time, hybrid and multi-cloud approaches are making infrastructures increasingly complex and increasing the need for effective cyber defence.

Your benefits:

  • Professional CSIRT services at predictable costs
  • Experienced team of incident response experts
  • Support for legal action and reporting obligations

CSIRT as a Service

Immediate assistance in the event of a security incident, with no service contract

Use the services of a professional CSIRT when you need it and only pay the actual costs incurred, making Rapid Response suitable for occasional use.

0800 850 000

Calls are free. Call outs are charged at a flat rate plus costs. This offer is exclusively available to companies in Switzerland.

Services in detail

CSIRT as a Service (CSIRTaaS) involves a prior onboarding process and contract, while Rapid Response is provided as needed, with no contract necessary.

CSIRT as a Service

  • 24/7 end-to-end management of security incidents in line with the process defined by Swisscom
  • Remote or on-site assistance
  • Final report documenting the incident and measures taken
  • In-depth analysis and evidence gathering (forensic) for legal proceedings (optional)
  • Guaranteed response based on SLA
  • Short response times thanks to previous onboarding process
  • Costs: Monthly plus per-use billing based on time and materials  

CSIRT Rapid Response

CSIRT as a part of our TDR portfolio

CSIRT as a Service and Rapid Response are a modular extension of the analytical functions of Security Analytics and SOC as a Service.

CSIRT als Bestandteil

Why Swisscom?

Experience

We successfully protect our own infrastructures and those of our customers.

Based in Switzerland

We provide all our services from a Cyber Defence Centre in Switzerland.

Industry perspective

You benefit from our sector-specific insights in any incident response.

FAQs: Cyber attacks on Enterprise customers

How does a Cyber Security Incident Response team (CSIRT) respond to incidents?

Why is the interaction between the SOC and CSIRT important?

Why should a company consider outsourcing its CSIRT service?

How do CSIRT and CISO/security officers communicate with each other during a cyber security incident?

If a company calls the CSIRT Rapid Response emergency numbers, what happens before the team is deployed?

Find out more

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Our experts will be happy to answer your questions. Contact us.