IT outsourcing
Workplace as a Service for modern, managed workplaces
With Managed Workplace from Swisscom, your employees have secure access to state-of-the-art workstations from any device worldwide.
Our Workplace as a Service offers excellent cost effectiveness as well as optimum interaction between client workstations, operating system and application software.
When is it the right solution?
Would you like to benefit from the latest Workplace as a Service expertise and completely outsource the management of your IT workstations? Are you looking for professional support with managed workplaces? Would you only like to receive partial services or support within projects (e.g. rollout)? We’re here to support your company with workplace management.
Precisely tailored to your needs
As the products, services and industries of individual companies differ, so too do their current situations, their needs and their requirements. That’s why Swisscom offers a variety of managed workplace offerings that specifically meet your needs.
Rich Workplace
Holistic management solution for client workstations
With the Rich Workplace service, you can rely on an optimum interaction between client workstations (fat client), operating system and application software. You benefit from high operational reliability, professional release management and exceptional cost effectiveness.
The benefits for you
- Time saving: free up time for innovation and to focus on your core competences
- Reliability: stability, security and simplicity in the operation of IT systems and software
- Support: reliable support in your area thanks to a comprehensive service organisation
Connected workplace service
Virtual workplace from the Swisscom Cloud
Software packaging
Easily package applications and distribute them to IT workstations
Additional services & support
Success stories
Complete outsourcing of IT workstations
The challenge
In 2003, for business and organisational reasons, the management of PSP Swiss Property AG decided to outsource the entire IT infrastructure of the company and all IT workstations. As a result, the business and its approximately 90 employees were able to focus entirely on the company’s core competencies. Following an extensive evaluation, Swisscom was awarded the contract, laying the foundations for the partnership that still exists today.
The main factors that swung the decision were the presence of Swisscom specialists in all language regions of Switzerland, the specific expertise, the strong customer orientation and the attractive price/performance ratio.
The support offered by Swisscom
Swisscom supported PSP by commissioning a platform, providing new servers and taking over operation of the server infrastructure and all associated services. The decentralised operation and monitoring of the networks and platforms presented a particular challenge. The hard work was rewarded with incredibly stable and powerful network performance.
All services, which were provided in the required quality and more cost effectively by Swisscom, were outsourced, resulting in cost savings of around 20 percent. Five years after the start of the project, a contract extension was agreed and executed.
