IT outsourcing to improve efficiency without losing control

IT outsourcing – as much as necessary, as little as possible

With IT outsourcing from Swisscom, you determine what, how much and, above all, where you outsource – while maintaining control of your IT, your data and your applications.

Minimise the complexity of your infrastructure with outtasking or full IT outsourcing, improving IT security, optimising IT costs and freeing up time for value-adding tasks.

Entrust us with the operation of all Swisscom products and services, all third-party products and even your in-house developments, and reap the many benefits of outsourcing.

For one thing, there’s no need to buy in expensive expertise or recruit IT professionals. Let us take care of individual tasks or areas (outtasking), or even hand over full responsibility for your IT infrastructure. What’s more, you don’t need to worry about security. We protect business-critical applications, services and sensitive data.

You also have more time to hone your core competencies and drive innovations that will make your company fit for the future. Leave the routine tasks, such as operation, network stability or updates, to us. After all, it is our daily business. Besides the time and money you save as a result of the reduced training needs of your IT employees, outsourcing is also often cheaper than operating some or all of the systems and applications yourself.

When is it the right solution?

IT outsourcing is a good option for all companies looking to hand over all or part of their IT operations and dedicate their scarce resources to business-critical projects while retaining full control of their IT. With Swisscom, you decide what, how much and where you outsource.

Your benefits

Knowledge lead: Take advantage of our 20+ years’ experience with outsourcing projects
Time saving: Leave the complex tasks to us and free up time to focus on other projects
Cost saving: Buying in expertise or hiring specialists will cost you more than outsourcing your IT

IT outsourcing quotation

Request a no-obligation quotation

Which IT outsourcing model is right for you? We’ll help you find out.

Outsourcing options

You decide the extent of the outsourcing, how much to outsource and whom you entrust with your IT projects. We put partners through their paces, recommend the best partners and coordinate the cooperation.

Location

On-shoring: you choose a partner in Switzerland
Off- or far-shoring: you choose a partner abroad
Near-shoring: you choose a partner in a nearby country because of the geographical and cultural proximity

Scope

Insourcing: the complete outsourcing of new tasks
Selective outsourcing: only selected tasks or parts of processes are outsourced
Complete outsourcing: the outsourcing of at least 80 percent of your tasks or the respective process

Intensity

Out-tasking: the outsourcing of individual task areas, such as financial accounting
Operational outsourcing: the outsourcing of business processes, such as the dispatching of goods
Strategic outsourcing: the outsourcing of business-critical tasks or value chains, such as product development

Our IT outsourcing services

Infrastructure

We operate and maintain all or part of your IT infrastructure.

Applications

We support all applications over their entire life cycle.

Management

We provide you with comprehensive support services, such as service desk, operation management, cloud, security, project or innovation services, and the operation and management of Microsoft licences and services.

360° service

We manage all IT assets and provide the IT personnel, operating your IT infrastructure and continuously developing it further.

IT outsourcing for data-driven business models

Outsource your IT, pool your resources and focus on your business and your customers.

The foundation for your future

Sometimes, outsourcing your IT instead of taking the more expensive route of operating it yourself is the wisest choice, whether to improve efficiency, increase security or better equip you for the future. With Swisscom, you can also rely on the knowledge of our experienced experts to support you through your transformation projects.

Improve efficiency

Choose the right model

No two IT set-ups are the same. The IT strategy must support the corporate strategy and the IT operating model must increase the efficiency of business-critical processes. This is key to the consistent implementation of the strategy and to achieving operational excellence within your business.

IT security

Play it safe

All companies, big or small, can fall victim to a cyber attack. The challenge of maintaining a secure IT infrastructure and protecting sensitive data is only growing, especially in industries that are subject to regulatory requirements. It therefore makes sense to outsource IT security and responsibility to the experts at our highly secure Swiss data centres.

Innovation and transformation  

Equip yourself for the future

It is vital for companies to continuously develop their products, services and processes. With the right IT operating model, you can react faster to trends and changes. That’s why it makes sense to outsource all or part of your IT infrastructure, instead of building, maintaining and further developing it yourself.

Why Swisscom?

Expertise

We bring together experts from different areas, including for transformations.

IT benchmarking

We provide advice and support for more than 100 IT outsourcing projects every year.

Comprehensive

On request and after clarification, we also operate our customers’ applications and programs

What our customers say

‘It is now much quicker and easier to integrate new companies.’

Kirsten Buffo de Jong, Partner, Eraneos Switzerland AG

Find out more

‘Outsourcing your IT operations requires a restructuring of your in-house IT department. This change must be addressed at an early stage’

Francis Koehler, Head of Core IT Solutions / Helvetia Insurance