Tailor-made digitalisation solutions:
the future awaits you.
- We’ll help you optimise your processes and develop innovative business areas with potential.
- From creation to development to implementation: we’ll provide tailor-made advice from start to finish.
- Thanks to made-to-measure solutions, you can remain competitive and up to date in the digital age.
Our solutions are based on entrepreneurship and digital technologies. Together, we will develop new business areas that will increase your company’s growth and efficiency. To this end, we will combine your business strategy with digital tools and support your digital transformation with innovative solutions. With our help, you can make your company fit for the digital age and ensure you have a competitive advantage.
Our offer
Used sensibly, the digital age has wonderful potential: less paper, less time wasted, lower costs. We’ll help you with the digitalisation process, enabling you to be more productive and pursue innovation.
Strategy definition
We’ll analyse your digital transformation needs and objectives before defining a roadmap setting out digital measures and the most appropriate structure and governance to guarantee the project’s success.
Change management
During the rollout process, we’ll help you establish new entrepreneurial ways of thinking. We’ll make sure employees are closely involved and offer them support.
Needs analysis
We’ll identify your target groups by analysing online behaviour patterns and user habits and applying them to your specific industry. On this basis, we’ll design a solution tailored to your company.
Digital marketing
To ensure your success, we’ll work together to raise awareness of your products and increase traffic on your channels and conversions.
Development
We’ll break down complex technical requirements into precisely defined tasks and deliver results regularly in accordance with the agreed timetable.
IT outsourcing
Following the successful development and introduction of the solution, we’ll take responsibility for operation and maintenance – at both application and technical levels.
The world is becoming increasingly digital and companies now need to jump aboard the transformation train.
Simple communication
Digital communication channels open up new possibilities for data exchange, with the customer at the centre and a hugely enhanced service experience.
Process efficiency
We check all processes and make them more efficient where necessary. Costs can therefore be reduced and cooperation with stakeholders simplified thanks to digital innovations.
One step ahead
The future awaits you: with a digital transformation culture, you’ll remain competitive and always up to date.
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Healthcare
Digital technologies can also be used in a heavily regulated environment such as healthcare and enhance customer experience. Previously, customer service from a healthcare provider was available by telephone round the clock and patients could call a hotline for a preliminary medical assessment. In the digital age, however, patients expect to be able to use communication channels at any time, wherever they are, securely and without interruption.
For this reason, we have developed an app that patients can use to access video consultations anywhere in Switzerland. Customers can view relevant information, including treatment plans, in the specially developed app at any time. The high level of data sensitivity is, of course, taken into account, and end-to-end security is guaranteed – providing real added value for both customers and providers.
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Telecommunications
This telco provider mainly provides its services via online channels, combining mobile phone subscriptions without a fixed contract term with premium services such as roaming and unlimited data within Switzerland. The company also wanted to sell mobile phones via its digital touchpoints by the end of 2018 and, at the same time, keep its sales process simple for existing and new customers. We developed a solution that offers affordable mobile contracts in conjunction with mobile phones paid for in instalments.
In the portal,
- subscribers can see information about their mobile phone, initiate phone repairs and cancel their phone contracts;
- new customers can order a mobile phone and a SIM card online;
- existing customers can buy a new mobile phone and link it to their current subscription via the customer portal.
- subscribers can see information about their mobile phone, initiate phone repairs and cancel their phone contracts;
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Accounting
A group of leading Swiss private hospitals wanted to digitalise and optimise its invoicing process. With this aim in mind, we developed a four-step approach to create a comprehensive, flexible, web-based invoicing solution that bills patients for their care directly. It includes the possibility to combine specially adapted packages with all the necessary services and medicines. Administration is therefore automated, leaving more time for one-to-one patient consultations. Meanwhile, the solution has been enhanced with new functions such as a chatbot that deals with support queries.
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