Banking Process Outsourcing
Reduce costs and optimise services with Banking Process Outsourcing
With Banking Process Outsourcing from Swisscom, you can outsource important but time-consuming tasks or standardised processes.
For example, securities and payment transactions, securities masterfile management and document digitisation. This gives your employees more time for value-adding tasks, such as advising customers.
When is it the right solution?
Banking Process Outsourcing is designed for any bank facing a know-how shortage due to employees resigning or retiring, or wanting to reduce its staffing costs. Take advantage of our knowledge and experience while you focus on your core business.
Get started with Banking Process Outsourcing
Banking Process Outsourcing in numbers
Our Banking Process Outsourcing services
Payments
We standardise and automate payments
- Flexible employees guarantee same-day processing despite fluctuating volumes
- Broad specialist knowledge and established contacts network facilitate enquiries
- Experienced processing experts prevent fraud attempts
- Our “Payments Services” product management team guarantees market proximity
- Professional banking service desk is the first point of contact for your queries
Securities Services
We process transactions efficiently and securely
- Experienced specialists guarantee high-quality operations
- Operational processes are automated and optimised through the use of robotics or SWIFT
- Our “Securities Services” product management team guarantees market proximity
- Professional banking service desk provides support as the first point of contact for your queries
Securities masterfile management
We maintain and enrich securities masterfile data
- Our Finnova-based processing platform manages all securities masterfile
- We design standardised, highly automated and customisable processes
- All manual tasks are automated, apart from exception handling and monitoring
- The platform is extensible and can be modified to meet future requirements
- The simple pricing model is fully flexible without a basic rate or minimum charge
- The bank bears third-party costs, such as the licence costs of securities data providers
Capture Services
We digitise all records and documents
- Our experts are also familiar with business-critical processes
- We prepare documents and scan, classify, extract and validate them
- We identify and correct errors and revise documents professionally
- A state-of-the-art, open platform for physical and electronic documents
- The highest standards of data privacy in the processing of physical or electronic documents
- Flexible employees guarantee same-day processing despite fluctuating volumes