- Pausing a contract is an option for residential customers. Business customers should contact Swisscom..
- You cannot put your mobile subscription on hold if you are still paying mobile phone instalments. If you still wish to put your contract on hold, you need to settle any outstanding device instalments on My Swisscom (opens in new tab)first.
- You can only put your subscription on hold once during the minimum contractual term.
You cannot put fixed network, TV and Internet subscriptions on hold.