Mobile Command Operations MCO
Digital mobile operations planning for emergency services
Digital platform with real-time overview for effective collaboration and efficient resource and operations coordination.
Take advantage of our Mobile Command Operations MCO graphical user interface, which has been designed to support emergency services in day-to-day operations and crisis situations. Whether planning and coordinating from a desktop or using mobile devices in the field, all emergency service personnel can maintain a visual overview of the situation and always have the necessary information to hand.
When is it the right solution?
Are you seeking a digital platform to intelligently schedule emergency service operations and efficiently organise both everyday operations and special situations? Do you want to strengthen multi-agency cooperation to enable a swift response in a crisis and the rapid and targeted coordination of emergency services over digital channels?
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Mobile Command Operations MCO in daily use
Optimise operations and incident management
Combine emergency service operations into one incident, enabling multi-agency cooperation. To do this, make the relevant operational information available to and transparent for authorised individuals and enable message sharing among everyone involved.
Visualise the tactical situation
Place tactical symbols and graphics directly on the map in real time and keep updating the current situation of the operation. To improve awareness of the situation, multiple map levels are available for each service.
Display real-time operational data
Share all location information and operational data quickly and easily with everyone involved to create a common knowledge base. Operational information is always displayed in real time.
Possible applications of MCO in practice
Large-scale events
The challenge:
- Large-scale event with individual decentralised events
- Requires cross-cantonal cooperation between different police and security forces
- Large masses and flows of people are expected as well as significant traffic
- High risk of assaults and riots
The solution:
- MCO can be used in the situation centre
- First responders stay up to date on their mobile devices
- Connection of multiple cantonal operations control systems
- Visualisation of the site and the situation
- Barrier visibility with management of the traffic and people flow
- Situation-appropriate response and control from the command room
- Organisation of the individual control points on the site
Severe weather
The challenge:
- Heavy rains brought by a storm cause the village stream to breach its banks
- Emergency measures in the form of rescue operations as well as downstream clean-up work
The solution:
- Emergency teams are assembled and restricted access zones set up
- Control of emergency services and resources
- Coordination of clean-up operations
- Seamless integration of all emergency services and the situation centre within the operations centre tool
Demonstrations
The challenge:
- An announced, approved demonstration is to take place
- There is a high risk of property damage and violent conflict
- There is a growing likelihood of mass panic and chaos
- Unpredictable variables make planning ahead more difficult
The solution:
- MCO helps with the planning and deployment of emergency personnel as well as with documentation of the operation
- A map of the operational command locations, restricted access zones and escape routes is drawn up to provide all emergency personnel and mobile commanders with an overview
- Real-time location tracking creates a reliable overview for the operations control centre and supports situation-dependent adjustments
- Efficient communication and effective coordination ensure targeted support for the operation
Multi-agency support
The challenge:
- A conference involving high-ranking political guests is to take place
- Cross-cantonal cooperation between different police forces is required
- Extensive coordination of everyone involved
- The safety of individuals requiring a high level of protection must be assured
The solution:
- MCO’s role and authorisation concept supports multi-agency collaboration
- The lead canton keeps track of all the emergency service personnel and sets data viewing permissions
- The resources deployed are temporarily visible to all emergency service personnel in the geographical information system (GIS)
- The fast sharing of messages and data is supported