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The perfect experience for a Newcomer

The best promotions you can get

Our dedicated experts provide you with tailor made advice in EN/FR/GE and IT.

We activate your contracts wherever you are and whenever you wish with eSIM profiles.

We simplify your identification process and accelerate the activation of your services.

Our Back Office is at your disposal all along your stay in CH.

When you leave CH, we make termination easy and free of charge.

Our support

You are planning to relocate to Switzerland and need to stay connected? Our special team dedicated to newcomers helps you find the right telecom services to enjoy your stay in Switzerland. Whether it's the Internet, TV, fixed or mobile telephony, we care about setting up services quickly thanks to special processes, so your arrival happens as simple as possible. With Swisscom Expat Service, you take advantage of following benefits: 

 
  • One dedicated team (reply within 24 hours from Mo-Fr / 8:00 - 17:00)
  • Easy contact (by E-mail or phone in English, German, French and Italian)
  • Simplified procedures (no need for B permit for activations,
    free terminations)
  • Management from your arrival to your departure (End-to-End)
  • Special conditions & exclusive promotions

Telecoms in Switzerland

Providers

Like in most of the countries, several operators provide telecom solutions in Switzerland. Services like internet, TV, fixed or mobile telephony are offered by the majority of them. To subscribe to services, get advice or technical help, you can go to one of their stores or contact their customer service, usually reachable by phone or e-mail, through their website, by chat or even SMS. Some providers prefer a management and data storage in Switzerland and operate a network with 100% renewable energy.

Technology

Switzerland is equipped with a wide network. Copper and fiber optics are both main technologies used in Switzerland for fixed networks. They connect telecom centers to homes and allow speeds going up to 10 Gbit/s. The mobile network coverage is nearly total in Switzerland. Technologies 3G - 5G are technologies currently used on the territory. The network is in constant development to give you the best service quality possible. Watch the short video above to learn more.

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