You are currently registered as a business customer and are in the residential customers area.

To see the offers for business customers, switch to the business customer area.
My Service Mobile Light
Support for the following devices is included in My Service Mobile Light: 
 
  • Tablet
  • Smartphone
  • Smart Watch

Device setup

  • Configuration of user and security settings
  • Installation, setup and explanation of apps and programs
  • Connection of devices to the Internet
  • Configuration of multiple devices (e.g. smartwatch with smartphone)

Troubleshooting and device optimisation

  • Resolution of issues with devices and apps
  • Virus removal
  • Clearing and clean-up of device storage
  • Operating system update
  • Optimisation of computer settings for gaming

Home networking

  • For Internet, TV, fixed network, printer and Smart Home
  • Optimisation of device positioning and connection
  • Basic configuration of user and security settings
  • WLAN optimisation

Data management

  • For Internet, TV, fixed network, printer and Smart Home
  • Optimisation of device positioning and connection
  • Basic configuration of user and security settings
  • WLAN optimisation

Virus protection and security

  • Virus check and removal
  • Installation of software to protect against viruses, hackers and phishing
  • Checking and adjustment of security settings