FAQ

Was zählt als eine Registration?

Eine "Registration" bedeutet eine in Zoon registrierte E-Mail-Adresse, welche in der betreffenden Lizenzperiode auf der Plattform einen Buchungsvorgang abgeschlossen hat. Als eine Registration gilt eine An- oder Abmeldung, aber auch eine gelöschte Buchung. Ein Benutzer, der eine entsprechende Event Webseite besucht, ohne den Buchungsprozess abzuschliessen, gilt nicht als "Registration". Die effektive Anzahl Registrationen wird nach dem Event oder abgelaufenem Lizenzjahr festgestellt.

Was sind die Mindestlaufzeiten?

Die Mindestlaufzeit beim Abschluss einer Jahreslizenz beträgt 12 Monate.

Was sind einmalige Einrichtungskosten?

Uns ist wichtig, dass Sie ab dem ersten Tag das volle Potential von Zoon nutzen können. Darum unterstützen wir Sie initial mit der Einführung und Konfiguration der Plattform. Die einmaligen Einrichtungskosten variieren je nach gewähltem Abomodell. Kontaktieren Sie uns für genauere Details.

Custom Event ICT

Custom solutions for
special events

When it comes to planning your event, Swisscom Broadcast’s experts have got it covered – from the initial concept to the awards ceremony; from laying the cables to the secure operation of the media centre. We cater to your individual needs, with one-stop solutions that include design, project management, implementation and staging.

Our pros can handle any challenge

With years of event experience and many successfully executed projects to our name, we are experts at deploying the right project managers for every project. With our large pool of experienced, certified project managers, we can handle events of any size. Our flexible concepts can be easily scaled to the size of your event,
saving time and money.

Your benefits

Made in Switzerland

Customised & flexible

One-stop solutions

The four stages of a successful event

Concept and design

Our professionals will provide you with a customised solution for your event. We will be delighted to put together a package of products for you that offers maximum performance, reliability and availability and exceptional, impressive security features. The modular package is the ideal solution for challenging, large-scale events.

Your benefits

Ideal for large, complex projects
Personal advice and support from Swisscom Broadcast experts on site
Complete flexibility and 100% tailored to your needs
Numerous security options

Implementation

We will support you from the design stage to the timely start of your event. Thanks to our tools and processes, we will keep you up to speed at all times. We take on the burden, allowing you to concentrate on other tasks.

Your benefits

A single point of contact for technical issues
Proven processes and standards
Always up to date thanks to our tools

Project management

Our project managers have decades of experience in the technical planning and implementation of national and international events. They are the main contacts for our customers and effectively coordinate all the relevant stakeholders.

Your benefits

Project managers with experience and qualifications in the events industry
A central point of contact for technical challenges
A network of partners and key personnel

Management

Our Operations Managers monitor the services provided to ensure they run smoothly. Should problems occur anywhere, appropriate measures are immediately taken in the background to minimise disruption. Our processes ensure that our best engineers and technicians are involved in troubleshooting straightaway.

Your benefits

Centralised monitoring
Transparent communication
Professional reporting

Your contact person

Any questions? Get in touch. We will be happy to help.

Franco Blumenthal
Senior Project Lead

Adrian Wendel
Event Solution Manager

Roger Fügli
Senior Project Lead

Tamer Hinnawi
Event Solution Manager

Christian Luder
Sales Manager

Peter Zimmerli
Event Solution Manager