What is insured, for example?

Cancellation cover

For certain reasons, you cannot embark upon a trip you have booked or have to cancel it.

For example: You become ill with severe pneumonia while travelling and have to go to the hospital. You cannot possibly continue your trip.

For example: After you take out the insurance policy, an epidemic breaks out at your destination and makes a stay infeasible, so you are unable to travel.

For example: You want to travel to the airport by train, but due to a technical defect on the train you arrive too late and miss your flight. 

SOS assistance

You require an ambulance during your holiday due to an emergency.

For example: You have an accident on a scooter while on holiday and have to be taken to hospital by ambulance.

Volcanic and natural disasters

A natural disaster or volcanic eruption makes it impossible for you to continue your journey.

For example: You want to travel to Egypt, but a volcano erupts in Italy before your departure, and the flight is cancelled.

What is not insured, for example?

Cancellation cover

Events that had already taken place or were foreseeable when the insurance was taken out.

For example: You booked a trekking tour, then tore your cruciate ligament in an accident and took out travel insurance after this accident.

For example: An epidemic is already raging at your destination when you make your booking.

For example: You want to take your car to the airport, but it breaks down on the way, and you miss your flight. The breakdown occurred because you had not properly maintained your vehicle.

SOS assistance

Events that were foreseeable before departure or occurred due to improper maintenance of vehicles.

For example: You were already undergoing medical treatment when you took out the insurance, and your trip extension is a consequence of this treatment.

Volcanic and natural disasters

Events that took place before the insurance was taken out or the trip was booked.

For example: There was a flood, and you book a trip to the affected location in spite of this.

How can we help you?

Cancellation cover

In the event of a claim, the insurance covers the cancellation costs up to the insured amount.

If an insured person is unable to travel, the insurance will cover the costs of rebooking or cancellation.

If a person has to interrupt their trip due to an insured event, the insurance covers either the additional costs of the unscheduled return journey or the additional costs of continuing the trip.

SOS assistance

In the event of a claim, the insurance covers search and rescue costs, transport to the nearest hospital, the costs of a temporary return and the additional costs of an unplanned return or repatriation in the event of death.

Volcanic and natural disasters

The insurance covers your loss if you have to cancel your trip due to a natural disaster or are unable to travel. The maximum sum insured is CHF 2,000.–.